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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in group sales management, including lead management, contract reviews, and reporting analytics. Proficient in optimizing meeting space utilization and aligning group opportunities with revenue strategies.
Highest-signal resume keywords
Group Sales ManagementDelphi.fdc ProficiencyMicrosoft Excel SkillsReporting and AnalyticsHotel Industry Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead ManagementContract ReviewsData AnalysisSales ReportingProcess ImprovementForecastingBooking ManagementPerformance MeasurementMeeting Space OptimizationCommercial Strategy Execution
Soft Skills
CollaborationCommunicationProblem-SolvingOrganizational SkillsAttention to Detail
Tools & Technologies
Microsoft Office SuiteDelphi.fdcAmazeToplineSTR Reporting
Industry Keywords
Hotel ExperienceTravel Industry KnowledgeMarket TrendsEconomic FactorsGroup Profitability
Tech Stack
Tools & technologiesDelphi
About the role
Key responsibilities & impact- Support timely and efficient management of group leads and sales opportunities
- Help convert tentative opportunities into definite bookings through accurate contracting processes
- Identify opportunities to optimize meeting space utilization and group profitability
- Deliver reporting and analytics supporting commercial strategy and business planning
- Streamline processes, maintain systems, and support sales technology initiatives
- Provide accurate data, reporting, and business insights to commercial leaders
- Attend scheduled Sales Department and related meetings
- Support Group Sales Managers with lead management, contract reviews, and conversion efforts
- Collaborate with Event Managers on meeting space utilization, booking adjustments, and post-event performance
- Align group opportunities with property revenue strategies
- Support Marketing, Commercial leadership, and Property Operations teams
- Maintain and improve lead management and sales reporting processes
- Coordinate group pace, booking activity, and production tracking tools
- Manage weekly, monthly, quarterly, and annual commercial reporting updates
- Support meeting space optimization initiatives to maximize revenue and protect future availability
- Assist with system implementations, upgrades, training, and process improvement projects
- Conduct post-event business analysis to identify trends and profitability opportunities
- Develop administrative tools, templates, and reporting resources
- Support forecasting, need periods, sales strategy execution, and performance measurement projects
Requirements
What you’ll need- Three (3) years of hotel experience
- Experience using Delphi.fdc, including managing bookings, group sales, events, reporting, or related sales processes
- Proficiency in Microsoft Office Suite
- Microsoft Excel skills for reporting, data analysis, and spreadsheet management
- Knowledge of the travel industry, current market trends, and economic factors
- Travel up to 15% of the time
- Knowledge of Amaze, Topline and STR Reporting (useful)
- Local market knowledge (useful)
Benefits
Comp & perks- 110 nights of deeply discounted travel, with room rates as low as $40/night through the Go Hilton travel program
- Employee stock purchase program (ESPP) with a 15% discount on Hilton shares
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving concierge services
- Crisis Concierge support
- Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members
- Generous paid time off (PTO)
- Health and welfare benefits, including health plans, dental coverage, and vision coverage
- Retirement plans
