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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Luxury Group Sales, with a strong focus on achieving sales targets and client satisfaction in the resort industry. Proficient in coordinating with various departments and effectively communicating with stakeholders at all levels.
Highest-signal resume keywords
Luxury Group Sales ExperienceKnowledge of Group SalesHotel/Travel Industry ExperienceFluent in EnglishFluent in Spanish
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales CallsLead QualificationClient OutreachSales Target AchievementSite Inspections
Soft Skills
Effective CommunicationCollaborationClient Satisfaction Focus
Tools & Technologies
Delphi KnowledgeMeeting BrokerCventHopskip
Industry Keywords
Resort SalesIncentive Group MarketSeasonal SalesProperty VisitsTradeshows
Tech Stack
Tools & technologiesDelphi
About the role
Key responsibilities & impact- Drive conversion for group sales for the Resort to achieve targets and goals
- Conduct property visits for FAMs and site inspections
- Travel to and attend tradeshows in key markets
- Make direct sales calls and conduct direct sales efforts
- Respond to inquiries, initiate outreach, qualify leads, and solicit potential clients through proactive sales efforts
- Coordinate and work closely with the Director of Sales-Property Based for support and direction
- Collaborate across departments to coordinate fulfillment of contracted services and uphold high standards of client satisfaction
- Support Waldorf Astoria Costa Rica Punta Cacique and report to the Director of Sales & Marketing
Requirements
What you’ll need- Two (2) years of Luxury Group Sales Experience
- Extensive knowledge of Group Sales, ideally in Resorts with Seasonal periods
- Prior hotel/travel industry experience
- Ability to effectively navigate the enterprise and communicate with department heads, executive committee members, team members and corporate leaders
- Fluent in English
- Travel up to 35%
- Experience with Incentive Group Market (useful)
- Delphi Knowledge (useful)
- Platform knowledge of Meeting Broker, Cvent, Hopskip (useful)
- Fluent in Spanish (useful)
Benefits
Comp & perks- 110 nights of deeply discounted travel, with room rates as low as $40/night through the Go Hilton travel program
- Employee stock purchase program (ESPP), with Hilton shares available at a 15% discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Dedicated caregiving concierge services
- Crisis Concierge support
- Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members
- Generous paid time off (PTO)
- Health and welfare benefits, including health plans, dental coverage, and vision coverage
- Retirement plans
- Hilton Sales Incentive Plan (SIP), subject to plan terms and conditions
