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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product strategy, prioritization, and delivery within hotel operations and property management systems. Proficient in stakeholder engagement, product documentation, and cross-functional collaboration in an Agile environment.
Highest-signal resume keywords
Product Strategy OwnershipStakeholder CommunicationJira ProficiencyConfluence ProficiencyHotel Property Management Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product DocumentationBusiness Case DevelopmentOperational AnalysisRisk MitigationAgile Methodology
Soft Skills
MentoringCoachingCollaboration
Tools & Technologies
JiraConfluence
Industry Keywords
Hotel OperationsProperty Management WorkflowsProduct ManagementCustomer ExperiencePEP
About the role
Key responsibilities & impact- Own product strategy and prioritization for assigned domains, initially focused on PEP's inventory, groups, and reporting capabilities
- Translate business opportunities, operational challenges, risks, and hotel feedback into product recommendations and delivery plans
- Develop expertise in hotel operations, property management workflows, and business processes to identify opportunities for innovation and efficiency
- Own product initiatives from discovery through delivery, adoption, and measurement
- Create and communicate product requirements, business cases, roadmaps, priorities, risks, and recommendations
- Engage business stakeholders to understand needs, operational challenges, and strategic opportunities
- Collaborate with Product Owners to identify and mitigate delivery risks
- Build alignment across Product, Software Engineering, Architecture, Quality Engineering, Front Office, Revenue Management, Commercial, and Program teams
- Support vendor and technology partner engagements by providing product direction, evaluating solutions, and aligning delivery with business objectives
- Own Inventory, Groups, Reporting, and other enterprise priorities within Hilton's property management platform
Requirements
What you’ll need- Seven (7) years of work experience in Product, Technology, Customer Experience or related field
- Experience communicating with stakeholders, analyzing business and product requirements, and developing product documentation in a cross-functional Agile environment
- Demonstrated proficiency in Jira and Confluence
- Must be near one of the three US office locations: McLean, Dallas, or Memphis
- Travel up to 10%
- Bachelor's Degree, Associate's Degree plus 6+ years of Technology-related experience, or High School Diploma/GED plus 12+ years of Technology-related experience
- Experience with PEP or another hotel property management system
- Experience mentoring, coaching, or leading Product Managers, Product Owners, or other product professionals
Benefits
Comp & perks- 110 nights of deeply discounted travel, with room rates as low as $40/night through the Go Hilton travel program
- Employee stock purchase program (ESPP) with Hilton shares at a 15% discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Dedicated caregiving concierge services
- Crisis Concierge support
- Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members
- Generous paid time off (PTO)
- Health and welfare benefits, including health plans, dental cleanings, and vision coverage
- Retirement plans
- Eligibility to participate in the Hilton Annual Incentive (Bonus) Plan, subject to plan terms and conditions
