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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technology strategy and roadmap planning, with a focus on data systems, reporting platforms, and automation. Proven ability to translate business strategies into actionable technology capabilities and manage cross-functional initiatives effectively.
Highest-signal resume keywords
Technology Strategy DevelopmentRoadmap PlanningData Systems ManagementCross-Functional Team LeadershipStakeholder Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technology RoadmapData SystemsReporting PlatformsAutomation ToolsAnalytics ToolsKPI DevelopmentValue-Realization FrameworksDecision FrameworksTechnology-Enabled Business OperationsModernization Assessment
Soft Skills
PrioritizationTeam ManagementPartner ManagementInfluencing SkillsCommunication
Certifications & Qualifications
Bachelor's DegreeAssociate's DegreeHigh School Degree/GED
Industry Keywords
Technology PlanningCommercial StrategyOperational SupportStakeholder PrioritiesEnterprise Standards
About the role
Key responsibilities & impact- Lead strategic technology planning for RMCC Americas
- Develop and maintain RMCC's multi-year technology roadmap across data systems, reporting, automation, workflow tools, and commercial support platforms
- Translate RMCC business strategy, operating model needs, and stakeholder priorities into sequenced technology capabilities, roadmap themes, and delivery recommendations
- Lead annual and quarterly technology planning processes evaluating demand, capacity, dependencies, risks, benefits, and business value
- Assess current-state tools, reporting environments, workflows, and data systems to identify modernization opportunities, simplification needs, and future capability gaps
- Partner with Technology, Data, Product, RMCC, Commercial, Enterprise, and external vendor stakeholders to align solutions with enterprise standards and operational needs
- Prepare executive-ready roadmap materials, decision frameworks, investment recommendations, and prioritization options
- Facilitate roadmap planning and prioritization forums
- Create decision materials clarifying options, impacts, dependencies, and recommended next steps
- Influence partners to advance roadmap priorities, resolve blockers, and maintain alignment with RMCC's commercial strategy
- Own current-state and future-state assessments
- Develop KPI and value-realization frameworks
- Prepare transition planning materials for delivery, implementation, adoption, and operational support
- Report to the Director of Strategic Operations
Requirements
What you’ll need- Seven (7) years of professional work experience
- Four (4) years of experience supporting technology strategy, roadmap planning, data systems, reporting platforms, automation, analytics tools, or technology-enabled business operations
- Three (3) years of experience leading teams and cross-functional technology initiatives in an enterprise environment
- Experience translating business strategy and stakeholder needs into technology capabilities, roadmap priorities, sequencing recommendations, and executive decision materials
- Travel up to 10%
- Five (5) years of professional work experience in Technology or related field
- Bachelor's Degree, or Associate's Degree plus 6+ years of Technology-related experience, or High School Degree/GED plus 12+ years of Technology-related experience
- Strong prioritization and team management capabilities
- Strong partner-management skills to translate business needs into technical solutions
Benefits
Comp & perks- 110 nights of deeply discounted hotel travel, with room rates as low as $40/night through the Go Hilton travel program
- Employee stock purchase program with Hilton shares available at a 15% discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving concierge services
- Crisis Concierge support
- Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members
- Generous paid time off (PTO)
- Health and welfare benefits, including health plans, dental coverage, and vision coverage
- Retirement plans
- Eligibility for the Hilton Annual Incentive (Bonus) Plan
- Remote work arrangement