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About the role
Key responsibilities & impact- Lead efforts to expand and strengthen the hotel's leisure market presence
- Develop strategic partnerships with Wholesale, Consortia, and Cruise Lines accounts
- Support the Hilton Caribe and report to the Director of Sales
- Conduct proactive business development, customer engagement, contract negotiations, and industry networking
- Increase revenue while delivering exceptional service to clients
- Travel frequently to cultivate relationships, conduct presentations and site visits, host customer events, and showcase the property's offerings
- Solicit and uncover new business opportunities from US and international operators and travel professionals
- Grow Wholesale, Consortia, and Cruise Lines accounts
- Monitor implementation of packages and offers and deploy partnerships
- Foster relationships with agencies and individual agents
- Develop sales strategies and plans by analyzing hotel and market trends
- Partner with Sales and Revenue Management leadership on sales and pricing strategies
- Collaborate with Hilton Worldwide Sales teams and Discover Puerto Rico's Leisure Team
- Collaborate with in-market multi-line representatives
- Support leisure packages, offers, and promotions with Revenue and Marketing Teams
- Maintain customer databases and implement e-marketing campaigns
- Analyze and communicate account marketing opportunities
- Host and direct Travel Partner FAM trips, site inspections, and on-property events
- Build additional projects and tasks assigned by the immediate supervisor
Requirements
What you’ll need- Five (5) years of hotel sales experience
- Two (2) years of experience in leisure sales or retail travel sales
- Ability to travel up to 30% of the time nationally and internationally
- Proficiency in Spanish
- Local market knowledge
- Experience with consortia and wholesale partners
- Experience collaborating with hotel/resort employees, managers, and directors
- Experience presenting strategic plans to senior executives and partner groups
Benefits
Comp & perks- 110 nights of deeply discounted travel, with room rates as low as $40/night through the Go Hilton travel program
- Employee stock purchase program (ESPP) with Hilton shares available at a 15% discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving concierge services
- Crisis Concierge support
- Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members
- Generous paid time off (PTO)
- Health and welfare benefits, including health plans, dental coverage, and vision coverage
- Retirement plans
- Hilton Sales Incentive Plan (SIP), subject to plan terms and conditions