Director, Sales – Operations Planning

hims & hers

. Set the vision and governance for the S&OP process and chair the weekly S&OP meeting .

Posted 10/22/2026full-timeRemote • United StatesLead💰 $190,000 - $210,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operations planning, workforce management, and labor modeling, with a strong focus on translating data into strategic insights for executive leadership. Proven ability to lead teams, drive continuous improvement, and establish effective KPI frameworks for operational success.

Highest-signal resume keywords

Operations Planning StrategyWorkforce PlanningLabor ForecastingKPI DevelopmentPeople Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operations PlanningResource ManagementLabor ModelingData AnalysisScenario PlanningCapacity PlanningCross-Training StrategiesProduction PerformanceFulfillment Capacity PlanningStrategic Initiative Development

Soft Skills

Analytical SkillsProblem-Solving SkillsCommunication SkillsExecutive PresenceInfluencing Leadership Decisions

Tools & Technologies

ExcelPower BITableauLabor Planning SoftwareWorkforce Management Systems

Certifications & Qualifications

Bachelor's Degree in Operations ManagementMBA or Master's Preferred

Industry Keywords

ManufacturingWarehouseIndustrial SettingS&OP ProcessMulti-Site Operations

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Set the vision and governance for the S&OP process and chair the weekly S&OP meeting
Drive alignment between demand signals and executable operations plans across the network
Define the KPI framework and accountability structure for plan execution
Own medium- to long-range fulfillment capacity planning across the network
Set strategies for personnel, equipment, and material capabilities
Determine when network routing or footprint changes are needed
Translate volume plans into required hours by role and process path
Own labor models and partner with HR, Finance, and Operations leadership on staffing strategy
Develop long-range workforce strategies accounting for volume trends, seasonal spikes, and strategic initiatives
Recommend cross-training, temporary staffing, and overtime strategies
Direct scenario planning for volume changes, labor availability, and supply disruptions
Translate scenario results into leadership recommendations and contingency plans
Ensure operational readiness across compounding, dispense and fulfillment, planning, and finance
Resolve cross-functional trade-offs and escalations
Lead continuous improvement in planning processes and models
Own dashboards and KPI strategy for plan adherence, resource utilization, labor efficiency, and production performance
Present operational insights and capacity trade-offs to executive leadership
Build, lead, and develop a team of planners and analysts
Establish career paths and elevate planning capability across the organization

Requirements

What you’ll need

Bachelor's degree in Operations Management, Supply Chain, or related field
12+ years of experience in operations planning, resource management, or labor modeling in a manufacturing, warehouse, or industrial setting
8+ years of people leadership experience, including managing teams larger than 6
Proven track record setting operations planning strategy at a multi-site or network level
Expertise in workforce planning, labor forecasting, and operational planning
Deep fluency in translating data into executive-level strategy
Strong analytical and problem-solving skills
Advanced skills using Excel, Power BI, Tableau, or labor planning software
Excellent executive presence and communication skills
Demonstrated track record of influencing C-suite/senior leadership decisions
Experience leading implementation or selection of labor planning tools or workforce management systems at scale
MBA or Master's preferred
Legally authorized to work in the U.S. without restriction for any employer
Must not require immigration sponsorship by Hims & Hers to work in the U.S.

Benefits

Comp & perks

Competitive salary & equity compensation for full-time roles
Unlimited PTO
Company holidays
Quarterly mental health days
Comprehensive medical, dental, and vision benefits
Parental leave
Employee Stock Purchase Program (ESPP)
401k benefits with employer matching contribution
Offsite team retreats
Flexible/remote work approach
Reasonable accommodations for qualified individuals with disabilities and disabled veterans