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hims & hers

Instructional Designer, Clinical Training

hims & hers

. Design learning experiences across eLearning, clinical guidelines, documentation, job aids, assessments, knowledge checks, and other modalities .

Posted 10/7/2026full-timeRemote • United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in instructional design and e-learning development, with a strong focus on creating effective learning solutions and applying adult learning best practices. Proficient in utilizing instructional design tools and LMS to enhance provider and patient experiences.

Highest-signal resume keywords
Instructional DesignE-Learning DevelopmentAdult Learning Best PracticesSaaS ExperienceLearning Management System (LMS)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Instructional DesignE-Learning DevelopmentCreating Learning SolutionsLifecycle MappingContent Strategy
Soft Skills
Growth MindsetComfort with AmbiguityIndependent WorkStakeholder Clarity
Tools & Technologies
Authoring ToolsLearning Management System (LMS)
Certifications & Qualifications
Bachelor's Degree in Instructional DesignBachelor's Degree in Educational TechnologyBachelor's Degree in Learning & Development
Industry Keywords
SaaSB2CClinical GuidelinesKnowledge ChecksJob Aids

About the role

Key responsibilities & impact
  • Design learning experiences across eLearning, clinical guidelines, documentation, job aids, assessments, knowledge checks, and other modalities
  • Partner with Care Delivery, Medical Affairs, Product, Category, Clinical Quality, and other teams on launches, guideline updates, and provider-facing communications
  • Measure and report on the impact of instructional design work
  • Support the Senior Instructional Designer on lifecycle mapping, in-product enablement, documentation content strategy, and proofs of concept for new learning experiences
  • Provide support to the customer service training team as needed
  • Support providers through onboarding and ongoing enablement to improve provider and patient experiences

Requirements

What you’ll need
  • Bachelor's degree in Instructional Design, Educational Technology, Learning & Development, or related field required (or equivalent experience)
  • 5+ years of experience in instructional design and e-learning development
  • Proven track record of creating effective learning solutions
  • 2–3 years of instructional design experience in a scaling SaaS or B2C environment
  • Ability to distill large quantities of unstructured information into clear, intuitive, and impactful learning experiences
  • Strong working knowledge of adult learning best practices and a track record of applying them
  • Facility with standard instructional design tools, authoring tools, and LMS
  • Willingness to learn and experiment with new tools
  • Growth mindset and commitment to learning and growth
  • Comfort with ambiguity and ability to work independently to define requirements, create stakeholder clarity, and advance projects
  • Legally authorized to work in the U.S. without restriction for any employer
  • Portfolio or work samples link requested

Benefits

Comp & perks
  • Competitive salary
  • Equity compensation for full-time roles
  • Unlimited PTO
  • Company holidays
  • Quarterly mental health days
  • Comprehensive medical, dental, and vision benefits
  • Parental leave
  • Employee Stock Purchase Program (ESPP)
  • 401(k) benefits with employer matching contribution
  • Offsite team retreats
  • Flexible/remote work approach
  • Reasonable accommodations for qualified individuals with disabilities and disabled veterans