Clinician Onboarding Specialist

Hire Overseas

. Lead three-hour live onboarding calls with newly hired clinicians via video conference .

Posted 11/3/2026full-timeRemote • Colombia, Mexico, Costa Rica, Argentina, Dominican Republic, ChileMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and the ability to engage large groups during onboarding sessions. Proficient in EHR platform navigation and familiar with payroll systems, ensuring a smooth onboarding experience for clinicians in a healthcare setting.

Highest-signal resume keywords

EHR Platform NavigationOnboarding Process ManagementStrong Communication SkillsRippling ExperienceHealthcare Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

EHR WorkflowsPayroll SetupTimesheet EntryDocumentationSchedulingCredentialingRevenue Cycle ManagementPlatform NavigationOnboarding ProcessesHealthcare Guidelines

Soft Skills

Strong EnergyClear CommunicationWell-OrganizedSelf-DirectedEngagement Skills

Tools & Technologies

Google WorkspaceNotionAirtableRipplingGustoTebra

Industry Keywords

Behavioral HealthTelehealthVirtual CareClinical SupportProvider Support

About the role

Key responsibilities & impact

Lead three-hour live onboarding calls with newly hired clinicians via video conference
Keep large cohorts engaged and confident through strong energy and clear communication
Walk clinicians through EHR workflows, documentation, scheduling, and platform navigation via screen share
Guide clinicians through payroll setup and timesheet entry in Rippling or a comparable platform
Answer live technical and process-related questions
Prepare materials, presentations, platform setups, participant lists, calendar invites, and pre-call communications
Respond to post-call clinician questions via email or messaging and track open questions through resolution
Escalate complex or clinical questions to the appropriate internal team member
Identify recurring onboarding questions and friction points
Document issues and help improve onboarding materials, scripts, and workflows
Take over ownership of the clinician onboarding function from a company leader

Requirements

What you’ll need

Strong written and verbal English communication with a clear, professional, and warm delivery
Healthcare experience, ideally in behavioral health, therapy, or clinical support
Comfort navigating and presenting EHR platforms on live screen-share calls; familiarity with Tebra is a strong plus
Experience walking clinicians or staff through onboarding processes, including healthcare guidelines, policies, and platform navigation
Familiarity with payroll systems such as Rippling, Gusto, or similar; Rippling experience is preferred
Strong energy and presence on live video calls, able to keep a large group engaged across an extended session
Proficient with Google Workspace, Notion, Airtable, and similar productivity tools
Well-organized and self-directed, managing preparation, execution, and follow-up across multiple onboarding cohorts at once
Background in credentialing, revenue cycle management, scheduling, or provider support in a healthcare setting is nice to have
Experience supporting clinician onboarding at a telehealth, virtual care, or behavioral health platform is nice to have
Experience managing onboarding programs for large cohorts across multiple sessions is nice to have
Availability Monday through Friday, 9 AM to 5 PM US Pacific Time
Updated resume required
1–2 minute Loom video introducing yourself and describing healthcare onboarding or clinical support experience required; only candidates who submit a Loom video move to the next step

Benefits

Comp & perks

Paid Time Off according to company policy
Holidays observed according to company guidelines
Remote work setup
Full-time dedicated hours with team alignment