Hire Overseas

Manager

• Work closely with founders to manage day-to-day business priorities
• Translate high-level goals into concrete plans, owners, deadlines, and follow-through
• Identify operational gaps, bottlenecks, and recurring problems
• Own projects from idea through implementation
• Organize priorities and ensure important work is completed
• Make practical decisions independently and escalate issues when needed
• Build, document, and improve internal processes
• Simplify, automate, or eliminate repetitive and inefficient work
• Create systems for tracking responsibilities, workflows, and performance
• Establish operating rhythms that support accountability
• Audit existing processes and determine what to change, remove, or build
• Maintain organization across internal tools, documentation, and workflows
• Coordinate work across sales, recruiting, client success, and other functions
• Clarify cross-functional handoffs and responsibilities
• Follow up on open items and drive projects toward completion
• Identify dependencies and resolve execution blockers
• Serve as a central coordination point across functions
• Track business metrics and convert operational data into insights
• Build and maintain dashboards, reports, and tracking systems
• Monitor performance against company goals and identify areas needing attention
• Help founders understand performance and resource priorities
• Recommend business improvements using data and firsthand observation
• Support founders on high-priority initiatives and ambiguous problems
• Research tools, vendors, processes, and opportunities
• Step into areas needing additional attention
• Act as a force multiplier by taking problems off founders' plates and driving resolution

Internal General Manager

Account Manager

• Own every client relationship end to end from signature through renewal
• Manage client requests, momentum, communication, and follow-through
• Build continued-engagement and recurring-work conversion from the start of each engagement
• Advise clients proactively on next steps
• Manage fixed-term research engagements and monthly retainer accounts
• Run weekly client calls, weekly status updates, and continuously current live trackers
• Deliver a first progress update within the first few days and visible work by the end of week one
• Coordinate account pods consisting of a senior strategist, writer, and account manager
• Secure analytics access, source systems, and subject-matter-expert time
• Hold delivery teams accountable to timelines, quality standards, and client expectations
• Review all work before it reaches clients
• Own the client-facing narrative connecting performance metrics to revenue
• Translate technical strategy and delivery into business language for marketing executives
• Surface blockers and timeline risks immediately
• Deliver bad news directly and challenge client plans when warranted
• Operate as a trusted advisor rather than a vendor

Senior Account Manager

Inside Sales

• Drive new business for Hire Overseas, an offshore staffing and HR platform placing vetted global talent into U.S. companies
• Own the full sales cycle from outbound prospecting and inbound lead handling through discovery, proposal, close, and handoff to customer success
• Identify and research target accounts among U.S. companies suited to offshore hiring
• Conduct outbound outreach by phone, email, and LinkedIn
• Build, organize, and consistently follow up on the prospect pipeline
• Test and iterate messaging, targeting, and outreach approaches
• Respond to and qualify inbound inquiries against the ideal customer profile
• Move qualified inbound leads efficiently through the funnel
• Run structured discovery conversations
• Prepare and present tailored proposals
• Handle objections and close deals consultatively
• Maintain accurate CRM records and clean pipeline data
• Track and report activity, pipeline, and revenue metrics
• Complete recruitment stages including interviews, assessment, and background/reference checks

Internal Sales Representative

• Own a portfolio of client accounts as the primary point of contact from placement through ongoing engagement
• Build trust-based client relationships and keep clients supported and informed
• Conduct regular check-ins and proactively identify issues, risks, and opportunities
• Resolve client concerns quickly and professionally
• Identify feedback patterns and flag systemic issues to leadership with recommended fixes
• Coordinate with recruiting, operations, and leadership on complex client situations
• Decide when to escalate issues and when to handle them directly
• Drive client retention and identify expansion opportunities, including additional placements and new roles
• Track account health and flag at-risk clients with action plans
• Maintain accurate records of client interactions, account status, and open items
• Provide internal updates on portfolio health, client sentiment, and key risks
• Communicate professionally in writing and on calls with clients and internal teams

Internal Account Manager

SEO Marketing

• Build and optimize city, state, service-area, and insurance landing pages
• Develop a repeatable local SEO playbook as the company expands into new markets
• Own Google Business Profiles, healthcare and autism directories, citations, reviews, and local search visibility
• Track rankings and organic leads by market
• Own technical SEO across crawling, indexing, site architecture, schema, redirects, sitemaps, and page performance
• Work directly with engineering to fix technical SEO blockers
• Build content strategy around ABA therapy, insurance, diagnosis, and provider selection
• Ensure content is clinically reviewed where appropriate and aligned with E-E-A-T principles
• Own visibility across ChatGPT, Google AI search, Perplexity, and Gemini
• Structure content so search engines and LLMs can understand and cite it
• Identify external sites and publications relied on for autism and ABA-related questions and build presence there
• Earn relevant backlinks, directory placements, and expert mentions through link building and digital PR
• Build and maintain a growth dashboard across Search Console, GA4, SEO tools, and AI search measurement
• Report regularly to leadership on performance and investment priorities

Senior SEO Specialist

Bookkeeper

• Manage invoices, accounts payable, and accounts receivable across approximately 10 related entities
• Record transactions in QuickBooks Online and an internal portfolio dashboard, including intercompany transactions
• Verify payables and prepare payments for managing partner approval
• Process recurring bills including property taxes, loan payments, and vendor invoices
• Reconcile bank, credit card, and loan accounts monthly
• Complete month-end close for every entity accurately and on time
• Bring the 2025 books current across all entities
• Maintain loan balance, loan payment, and intercompany balance schedules
• Record portfolio investment activity
• Track owners' capital contributions and withdrawals
• Maintain records of amounts owed between entities
• Prepare weekly, monthly, and quarterly financial reports for individual entities and on a combined basis
• Prepare quarterly financial statements required by lenders
• Reconcile the internal dashboard to the books quarterly and resolve discrepancies
• Prepare year-end packages and 1099s for outside accountants
• Maintain organized records to support tax preparation
• Complete the application, video introduction, role-specific assessment if applicable, recruitment interview, executive interview, client interview, and background/reference check

Senior Bookkeeper

Customer Success Manager

• Own the client success function at Hire Overseas, an offshore staffing and HR platform placing vetted global talent into U.S. companies
• Design and build onboarding, engagement cadences, health scoring, renewal processes, and expansion playbooks
• Define and consistently deliver the client experience
• Create processes, templates, and frameworks for scalable customer success operations
• Report to founders on portfolio health, retention metrics, and strategic recommendations
• Own client accounts from placement through long-term engagement
• Conduct proactive check-ins and surface risks, opportunities, and insights
• Handle escalations and resolve complex client situations
• Drive retention and identify expansion opportunities including additional placements, new roles, and broader account scope
• Track account health and maintain plans for at-risk clients
• Hire, onboard, and manage account managers and customer success team members as the company grows
• Set standards for client communication, issue resolution, and relationship management
• Build a culture of ownership and proactivity within customer success

Head of Customer Success

Graphics Designer

• Lay out and prepare print-ready artwork for notebooks, composition books, legal pads, and specialty paper products
• Use PDF files as guides to lay out new workbook content into Illustrator files
• Design collegiate notebooks, portfolios, journals, and blue books within an order-based system
• Create web images according to customer specifications
• Ensure every file is correct, complete, and production-ready before submission
• Submit artwork approval requests to licensing agencies in compliance with their rules and regulations
• Manage collegiate licensing submissions accurately
• Assist customers and sales representatives with custom collegiate orders
• Design brochures and flyers for marketing
• Assist with the annual product catalog
• Provide graphic support to other departments
• Help maintain the cloud-based digital asset management platform
• Organize artwork files using version control and naming conventions
• Complete application stages including prequalifying questions, video introduction, role-specific assessment if applicable, recruitment interview, executive interview, client interview, and background/reference check

Graphic Designer

Chief of Staff

• Serve as the primary operational partner to the founders, managing priorities, information flow, and execution across the business
• Prepare founders for meetings, decisions, and external conversations with appropriate context and materials
• Manage founder inboxes, communications, and follow-ups as needed
• Identify and remove obstacles slowing the founders down
• Own and drive cross-functional initiatives spanning multiple teams or functions without formal authority
• Keep critical projects on track by clarifying ownership, deadlines, and next steps
• Build and maintain internal processes, SOPs, and scalable operational infrastructure
• Identify and proactively fix operational gaps
• Lead high-priority strategic projects from scoping through completion
• Research, analyze, and synthesize information to support founder decision-making
• Prepare internal reports, presentations, and communications
• Translate strategy into executable action plans
• Coordinate internal team members, contractors, and external partners
• Support hiring, onboarding, and team operations
• Serve as a trusted internal communication hub
• Participate in the application, assessment, interview, background-check, and offer process as applicable

Internal Chief of Staff

AI Engineer

• Develop user-facing interfaces in TypeScript and React, with backend services and APIs in Python or Node
• Implement agentic behavior including orchestration, tool and function calling, memory, and guardrails
• Build retrieval-augmented generation pipelines covering ingestion, chunking, embeddings, and vector and hybrid search
• Design and build agents with Gemini models, Vertex AI, the Agent Development Kit, and Agent Engine
• Implement and configure Gemini Enterprise, including Agent Designer, Inbox, and agent sandboxes
• Connect Gemini Enterprise to client application landscapes through first-party and partner connectors with permissions, governance, and auditability
• Build grounded, retrieval-backed applications with Vertex AI Search, RAG Engine, Google Search grounding, and BigQuery
• Implement agent interoperability through A2A and MCP
• Write evaluation suites and regression tests for LLM-powered features; monitor cost, latency, and quality in production
• Deploy on GCP, Azure, or AWS and maintain data pipelines feeding AI systems
• Use Claude Code, Gemini CLI, Codex, or Cursor daily with verification and review
• Communicate progress, trade-offs, and blockers to clients and project leads
• Support pre-sales when needed
• Mentor junior engineers
• Contribute to internal accelerators, reusable components, and engineering standards

Senior Deployed AI Engineer, Gemini

Procurement

• Run the operational side of every purchase order for two buyers
• Build price approval and wire approval packets from buyer deal sheets
• Attach correct supporting documents to approval requests
• Log and follow up on open approvals using a tracker
• File item setup and vendor setup requests with the ERP partner
• Collect UPCs, package and master carton dimensions and weights, box photos, W-9s, resale certificates, and compliance documents from vendors
• Submit and verify purchase order request details, including vendor, freight, payment, warehouse, sales group, and customer information
• Review draft purchase orders line by line and approve or return complete corrections
• File retroactive purchase orders for card and marketplace purchases
• Assemble wire requests including approval, purchase order, proforma invoice, and paying account
• Call vendors to verify banking details before wire submission
• Relay wire confirmations and follow up on ship dates, tracking, invoices, and routing forms
• Coordinate with logistics to schedule pickups and track orders through receipt
• Match received quantities to paid quantities and flag discrepancies
• Draft short-ship or damage notices for buyer review
• Collect invoices for accounting and maintain organized, current records
• Complete a 30-day paid pilot by running the full purchase order chain on a new order unaided and maintaining the open-items tracker

Purchasing Coordinator

Artificial Intelligence

• Develop user-facing interfaces in TypeScript and React, along with backend services and APIs in Python or Node
• Implement agentic behavior including orchestration, tool and function calling, memory, and guardrails
• Build retrieval-augmented generation pipelines covering ingestion, chunking, embeddings, and vector and hybrid search
• Connect AI systems to enterprise data and applications via APIs, semantic layers, and protocols such as MCP
• Write evaluation suites and regression tests for LLM-powered features, monitoring cost, latency, and quality in production
• Apply version control, code review, automated testing, CI/CD, and observability
• Deploy on GCP, Azure, or AWS and build and maintain data pipelines feeding AI systems
• Use Claude Code, Gemini CLI, Codex, or Cursor daily with verification and review
• Communicate progress, trade-offs, and blockers to clients and project leads
• Support pre-sales by scoping solutions, building demos, and estimating effort
• Mentor junior engineers and contribute to internal accelerators, reusable components, and engineering standards

Senior AI and Agentic Engineer

• Work directly with the principal to identify priorities, clarify direction, and determine what needs to happen next
• Serve as a sounding board for ideas, new initiatives, and problem-solving sessions
• Translate ambiguous challenges into clear next steps and actionable plans
• Communicate proactively via WhatsApp, email, and Zoom, including async updates when the principal is traveling
• Build workflows, systems, and processes from scratch, documenting them as they're developed
• Identify operational gaps and propose improvements proactively
• Take on short-term projects and drive them to completion, turning ideas into concrete documents, plans, or systems
• Manage multiple initiatives simultaneously without losing track of details
• Handle personal and family-related tasks delegated by the principal with discretion and complete confidentiality

Executive Assistant – Chief of Staff

Sales Development Rep

• Conduct high-volume outbound outreach via phone, email, and LinkedIn to target accounts
• Research and qualify prospects using platform intelligence tools and AI-assisted research
• Write clear, personalized cold outreach
• Handle objections and move conversations toward booked meetings
• Qualify inbound and outbound leads against defined ICP criteria
• Maintain accurate CRM records of outreach and pipeline activity, including activity volume and conversion metrics
• Use Claude or ChatGPT daily to research accounts, draft messaging, and improve outreach efficiency
• Test and refine messaging using response data and sales-team feedback
• Book qualified meetings with full context and qualification notes for clean sales-team handoffs
• Follow the application process, including prequalifying questions, video introduction, possible role-specific assessment, interviews, and background/reference checks

Outbound Sales Development Representative

General

• Research and add qualified leads to Google Sheets for outbound email sequences
• Monitor automated email sends for accuracy and deliverability
• Follow up promptly on replies and move engaged prospects forward
• Write clear, concise follow-up emails
• Maintain outreach cadence across cold, warm, and stalled accounts
• Re-engage inactive or stalled accounts
• Support reorders, account expansion, and reactivation outreach for existing customers
• Track open conversations and prevent warm leads from going cold
• Log outreach activity and conversation updates in Salesforce
• Maintain clean CRM data with clear next steps on every account
• Meet daily activity targets and monthly pipeline creation goals
• Complete application, video introduction, role-specific assessment if applicable, interviews, and background/reference checks