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Clinician Onboarding Specialist
Hire Overseas. Lead three-hour live onboarding calls with newly hired clinicians via video conference .
Posted 11/3/2026full-timeRemote • Colombia, Mexico, Costa Rica, Argentina, Dominican Republic, ChileMid-LevelSeniorWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills and the ability to engage large groups during onboarding sessions. Proficient in EHR platform navigation and familiar with payroll systems, ensuring a smooth onboarding experience for clinicians.
Highest-signal resume keywords
Strong Written And Verbal CommunicationEHR Platform NavigationOnboarding Process ExperienceFamiliarity With Payroll SystemsProficient With Google Workspace
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
EHR WorkflowsDocumentationSchedulingPayroll System SetupTimesheet EntryOnboarding ProcessesCredentialingRevenue Cycle ManagementProvider Support
Soft Skills
Strong EnergyClear CommunicationWell-OrganizedSelf-DirectedEngagement
Tools & Technologies
RipplingGustoGoogle WorkspaceNotionAirtableVideo Conferencing Platforms
Industry Keywords
Healthcare ExperienceBehavioral HealthClinical SupportTelehealthVirtual Care
About the role
Key responsibilities & impact- Lead three-hour live onboarding calls with newly hired clinicians via video conference
- Keep large cohorts engaged and confident through strong energy and clear communication
- Walk clinicians through EHR workflows, documentation, scheduling, and platform navigation via screen share
- Guide clinicians through payroll system setup and timesheet entry in Rippling or a comparable platform
- Answer live technical and process-related questions
- Prepare materials, presentations, platform setups, participant lists, calendar invites, and pre-call communications
- Respond to post-call clinician questions via email or messaging and track open questions through resolution
- Escalate complex or clinical questions to the appropriate internal team member
- Identify recurring questions and onboarding friction points
- Document issues and help improve onboarding materials, scripts, and workflows
- Take ownership of the clinician onboarding function from a company leader
Requirements
What you’ll need- Strong written and verbal English communication with a clear, professional, and warm delivery
- Healthcare experience, ideally in behavioral health, therapy, or clinical support
- Comfort navigating and presenting EHR platforms on live screen-share calls; familiarity with Tebra is a strong plus
- Experience walking clinicians or staff through onboarding processes, including healthcare guidelines, policies, and platform navigation
- Familiarity with payroll systems such as Rippling, Gusto, or similar; Rippling experience is preferred
- Strong energy and presence on live video calls, able to keep a large group engaged across an extended session
- Proficient with Google Workspace, Notion, Airtable, and similar productivity tools
- Well-organized and self-directed, managing preparation, execution, and follow-up across multiple onboarding cohorts at once
- Background in credentialing, revenue cycle management, scheduling, or provider support in a healthcare setting is a nice-to-have
- Experience supporting clinician onboarding at a telehealth, virtual care, or behavioral health platform is a nice-to-have
- Experience managing onboarding programs for large cohorts across multiple sessions is a nice-to-have
- Updated resume required
- 1–2 minute Loom video introducing yourself and describing your healthcare onboarding or clinical support experience required
- Availability Monday through Friday, 9 AM to 5 PM US Pacific Time
Benefits
Comp & perks- Compensation paid in USD
- Paid bi-monthly on the 15th and 30th
- Paid Time Off according to company policy
- Holidays observed according to company guidelines
- 100% remote setup
- Full-time dedicated hours aligned with the team