Operations Manager

Hire Overseas

. Own day-to-day delivery of US production, inventory, fulfilment, and logistics through outsourced 3PL and co-manufacturing partners .

Posted 10/28/2026full-timeRemote • Argentina, El Salvador, Costa Rica, Peru, Bolivia, BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing US operations with a focus on fulfilment, logistics, and inventory management, utilizing systems like Cin7 and Shopify. Proven ability to lead 3PL and co-manufacturer relationships, ensuring accountability and effective reporting.

Highest-signal resume keywords

3PL Relationship ManagementProduction SchedulingInventory ReconciliationMulti-Channel FulfilmentStrong Reporting Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fulfilment ManagementLogistics CoordinationInventory ManagementProduction PlanningData AnalysisKPI ReportingQuality ControlDiscrepancy ResolutionFreight Cost AnalysisStock Management

Soft Skills

Clear CommunicationProblem SolvingAccountabilityLeadershipCollaboration

Tools & Technologies

Cin7Shopify3PL Warehouse Management SystemsExcelGoogle Sheets

Industry Keywords

DTC FulfilmentWholesale RequirementsAmazon FulfilmentBOLASNEDIConsumer ProductsHealth GoodsBeauty ProductsOperational Reviews

About the role

Key responsibilities & impact

Own day-to-day delivery of US production, inventory, fulfilment, and logistics through outsourced 3PL and co-manufacturing partners
Set daily priorities, hold partners accountable to commitments, resolve operational issues end to end, and provide accurate reporting and recommendations to the Operations Director
Lead relationships with 3PL and co-manufacturing partners, including aligning production and fulfilment priorities and confirming deadlines
Report on dispatches, aged orders, production, stock, risks, sales run rates, and forecast variances
Investigate missed commitments, drive recovery actions, verify closure, and escalate capacity gaps and stockout risks
Convert approved production plans into daily and weekly schedules; track SKU production, component availability, and shortfalls
Maintain accurate production jobs, purchase orders, receipts, and records in Cin7; reconcile actual production and correct discrepancies
Document quality complaints, gather batch records and process evidence, coordinate corrective actions, and verify effectiveness
Manage DTC, wholesale, Faire, Amazon, and retail fulfilment against channel requirements
Maintain PO versions, routing, BOL, ASN, and EDI records for warehouse and Finance handoffs
Resolve overdue, partial, replacement, and unscanned orders; reconcile systems with physical dispatches
Confirm carrier handover, track domestic freight, review carrier performance, and manage delivery-window risks
Coordinate stock counts, recounts, month-end reconciliations, and variance resolution
Reconcile Amazon stock with Cin7 and prepare replenishment requirements using forecasts and inbound receipts
Resolve discrepancies across Cin7, 3PL warehouse management systems, Shopify, and Faire
Check 3PL, co-manufacturing, and domestic freight charges against approved rates and services
Document late or incorrect orders, production errors, replacement costs, and inventory losses
Provide Finance with shipment costs, invoices, terms, and due dates; follow up on uninvoiced shipped orders
Improve recurring workflows, document procedures, and verify automated or AI-assisted outputs
Analyse fulfilment and freight costs by channel and review packaging and shipping assumptions for new products and bundles

Requirements

What you’ll need

5 or more years in fulfilment, logistics, inventory, or production
Experience managing US operations including US-based 3PLs and co-manufacturers, US domestic carriers and freight, and US retail and Amazon requirements
At least 2 to 3 years at manager level as the main day-to-day owner of an outsourced 3PL relationship, including setting priorities, managing SLAs, stock accuracy, invoice checks, and partner accountability
At least 2 to 3 years at manager level as the main day-to-day owner of a co-manufacturer or contract manufacturer relationship covering production scheduling, blending, filling, packaging, quality checks, and corrective actions
Evidence of independent ownership, such as a partner transition or turnaround led, accountable KPIs, recovered disputes and credits, or escalations brought with a recommendation
Confident with Cin7 or a comparable inventory system, Shopify, and 3PL warehouse management systems
Experience with multi-channel fulfilment including DTC, wholesale, Amazon, and US retail requirements such as routing guides, BOL, ASN, and EDI
Strong reconciliation and reporting skills with excellent Excel or Google Sheets
Clear, confident written and spoken English
Available to work US Eastern business hours plus regular calls with an Australia-based team outside standard hours
Nice to have: experience in consumer products manufactured, warehoused, and shipped across multiple channels
Nice to have: background in organic, health, or beauty consumer goods
Nice to have: experience with month-end operations reviews and presenting KPI results and recommendations to senior leadership
Updated resume
Short Loom video (1 to 2 minutes) introducing yourself, describing 3PL and co-manufacturer management experience, and explaining a specific operational problem owned and resolved end to end
Only candidates who submit a Loom video will be moved to the next step

Benefits

Comp & perks

Paid in USD, bi-monthly (every 15th and 30th)
Paid Time Off in accordance with company policy
Observance of Holidays per company guidelines
100% remote setup
High-ownership role with direct accountability for fulfilment performance, inventory accuracy, and partner management
Opportunity to own a critical operations function for a fast-growing consumer goods brand with distribution across DTC, wholesale, Amazon, and US retail