Senior Account Manager

Hire Overseas

. Own every client relationship end to end from signature through renewal .

Posted 10/3/2026full-timeRemote • Poland, Hungary, Czechia, Romania, Bulgaria, EstoniaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in end-to-end client relationship management, effectively translating technical strategies into business language while ensuring operational excellence and accountability. Proven ability to engage with senior executives and manage multi-workstream engagements to drive account growth and client satisfaction.

Highest-signal resume keywords

End-To-End Client Relationship OwnershipMulti-Workstream Engagement ManagementTechnical Strategy TranslationSEO KnowledgeOperational Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Relationship ManagementAccount Growth StrategyTimeline ManagementSEO OptimizationAnalytics Access Coordination

Soft Skills

Proactive CommunicationTrusted Advisor MindsetConflict ResolutionExecutive PresenceAccountability

Tools & Technologies

Live TrackersProject Management Tools

Industry Keywords

Client EngagementCross-Functional Team LeadershipPerformance MetricsMarketing StrategyClient Recovery

About the role

Key responsibilities & impact

Own every client relationship end to end from signature through renewal
Manage client requests, momentum, communication, and follow-through
Build continued-engagement and recurring-work conversion from the start of each engagement
Advise clients proactively on next steps
Manage fixed-term research engagements and monthly retainer accounts
Run weekly client calls, weekly status updates, and continuously current live trackers
Deliver a first progress update within the first few days and visible work by the end of week one
Coordinate account pods consisting of a senior strategist, writer, and account manager
Secure analytics access, source systems, and subject-matter-expert time
Hold delivery teams accountable to timelines, quality standards, and client expectations
Review all work before it reaches clients
Own the client-facing narrative connecting performance metrics to revenue
Translate technical strategy and delivery into business language for marketing executives
Surface blockers and timeline risks immediately
Deliver bad news directly and challenge client plans when warranted
Operate as a trusted advisor rather than a vendor

Requirements

What you’ll need

Proven end-to-end client relationship ownership with a track record previous clients can speak to by name and outcome
Experience running multi-workstream engagements with a cross-functional delivery team
Clear record of keeping timelines honest
Ability to hold a room with senior executives without a technical co-pilot
Comfortable delivering bad news, challenging a client's plan, and being treated as an advisor rather than a vendor
Specific account growth story showing the largest account grown, from what number to what number, and the result that earned each step up
Client recovery story describing a slipping client, the first signal, and what happened in the following 48 hours
Enough SEO and AI search optimization knowledge to hold a credible conversation with a marketing executive
Ability to translate technical strategy into business language
Operationally relentless with same-day recaps, live trackers, no dropped threads, and reliable standards
Willingness to push back when something is wrong, including pushing back on leadership
Availability during US business hours
Updated resume and a 1–2 minute Loom video are required for application
Only candidates who submit a Loom video will advance to the next hiring step

Benefits

Comp & perks

Paid Time Off in accordance with company policy
Observance of Holidays per company guidelines
100% remote setup
USD payment bi-monthly (every 15th and 30th)
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