Senior Account Manager

Hire Overseas

. Own client relationships and internal team coordination for a B2B GTM content studio .

Posted 9/24/2026full-timeRemote • South Africa, Colombia, Mexico, PeruSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and client success within a B2B environment, with a strong focus on proactive communication, project tracking, and team coordination to ensure high-quality deliverables and client satisfaction.

Highest-signal resume keywords

Account ManagementClient SuccessProject ManagementB2B ServicesCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client Relationship ManagementTask ManagementProject TrackingRisk IdentificationAction Item Documentation

Soft Skills

Proactive Problem SolvingTeam CoordinationClient-Facing CommunicationResponsivenessProfessionalism

Tools & Technologies

Loom

Industry Keywords

B2BContent StudioAgency EnvironmentQuality StandardsDelivery Risks

About the role

Key responsibilities & impact

Own client relationships and internal team coordination for a B2B GTM content studio
Serve as senior point of contact for a portfolio of B2B client accounts
Lead weekly client sync calls with agendas, updates, and follow-through
Anticipate and proactively address client concerns, delivery risks, and relationship friction
Translate client feedback and strategic direction into internal briefs and action items
Manage the internal team's weekly task list and track deliverables
Coordinate content, strategy, and production teams
Maintain visibility into active workstreams and catch issues before client delivery
Hold the team accountable to timelines, quality standards, and client expectations
Track projects across active client programs, including status, action items, and next steps
Build and maintain scalable account-management processes
Document client requirements, decisions, and program changes
Escalate risks, dependencies, and blockers to leadership with recommended actions
Prepare weekly status updates and program performance summaries
Maintain client communication cadence and provide progress updates

Requirements

What you’ll need

Proven senior-level experience in account management, client success, or project management in a B2B services or agency environment
Exceptional spoken and written English communication skills
Ability to manage multiple client accounts and internal workstreams simultaneously
Proactive problem identification and resolution
Ability to coordinate a team's weekly output and hold people accountable to deadlines and quality standards
Polished, professional, and responsive client-facing communication style
Updated resume
Short Loom video (1 to 2 minutes) introducing yourself and describing relevant experience
Loom video explaining how you handled a client deliverable at risk
Only candidates who submit a Loom video will proceed to the next hiring stage

Benefits

Comp & perks

Paid Time Off in accordance with company policy
Observance of Holidays per company guidelines
100% remote setup
USD payment, bi-monthly (every 15th and 30th)
Availability during US business hours
Senior client-facing role with ownership over program delivery, client retention, and team performance