Operations Coordinator

HireBoost

. Manage incoming customer calls, emails, and correspondence, providing professional and timely responses.

Posted 10/7/2026full-timeRemoteMid-LevelSenior💰 $2,000 - $2,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and time-management abilities while providing exceptional customer service and professional communication. Proficient in managing administrative tasks, coordinating operations, and utilizing CRM systems to enhance efficiency.

Highest-signal resume keywords

Office Management ExperienceCustomer Service SkillsCRM KnowledgeScheduling ProficiencyProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

BookkeepingInvoicingExpense TrackingSchedulingOperations Coordination

Soft Skills

Professional CommunicationOrganizational AbilitiesTime-Management SkillsProactive ApproachCritical-Thinking Skills

Tools & Technologies

ChatGPTClaude

Industry Keywords

ConstructionContractingHome ServicesRemodelingField-Service Coordination

About the role

Key responsibilities & impact

Manage incoming customer calls, emails, and correspondence, providing professional and timely responses.
Schedule and coordinate jobs, service calls, and customer appointments.
Coordinate with subcontractors and service providers to keep jobs organized and on track.
Follow up on customer requests, appointments, documentation, and outstanding tasks.
Keep customer, job, scheduling, and CRM information accurate and organized.
Provide administrative and operational support to management.
Assist with basic bookkeeping, invoicing, expense tracking, and related financial tasks.
Create and improve processes and systems to make daily operations more organized and efficient.
Take initiative, identify problems, ask questions, and develop practical solutions to keep operations moving.

Requirements

What you’ll need

Previous experience in Office Management, Operations Coordination, Business Administration, or a similar role.
Excellent spoken and written English.
Proficient user of ChatGPT and Claude.
Strong customer service and professional communication skills.
Excellent organizational and time-management abilities.
A proactive, self-motivated approach with strong problem-solving and critical-thinking skills.
Confident in asking questions rather than making assumptions.
Strong execution and results-oriented mindset.
Adaptability to learning new technology and software.
Experience in construction, contracting, home services, remodeling, or a related industry (highly preferred).
Experience coordinating contractors, technicians, or field-service teams (highly preferred).
Previous CRM knowledge (highly preferred).
Proficiency with scheduling, invoicing, bookkeeping, or admin tasks (highly preferred).

Benefits

Comp & perks

Remote work
Base salary of $2000–$2500 USD per month