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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and multitasking abilities while managing administrative tasks, dictation, and customer outreach. Proficient in Google Workspace and skilled in maintaining professional relationships through effective communication.
Highest-signal resume keywords
Fluent In EnglishFast And Accurate Typing SkillsExperience With Dictation And TranscriptionProficiency With Google WorkspaceCold Calling Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
DictationNote-TakingTranscriptionSpreadsheet ManagementCold CallingAdministrative SupportSchedulingFollow-Up TrackingOrganizational SkillsMultitasking
Soft Skills
ProactivePositive AttitudeProfessionalismAbility To Follow DirectionsInitiative
Tools & Technologies
Google WorkspaceGmailGoogle DocsGoogle SheetsGoogle Calendar
Industry Keywords
Customer ReferralsBusiness GrowthRelationship BuildingAdministrative Tasks
About the role
Key responsibilities & impact- Join live calls to take dictation and detailed notes, including pricing, action items/next steps, and dates
- Read emails, text messages, and other correspondence aloud during travel times
- Take dictation and send replies to customers and the office
- Keep the owner organized by tracking to-dos and important follow-ups
- Update and maintain spreadsheets, logs, and other administrative files
- Provide light administrative support, including scheduling and reminders
- Organize business-growth ideas and identify next steps, offering assistance where possible
- Cold call pool service technicians and contractors and build relationships by offering referral bonuses for customer referrals
- Maintain regular contact and follow up every month or two to keep relationships active
- Track outreach on a shared spreadsheet
- Use a provided rough script while improvising when needed
Requirements
What you’ll need- Confident, proactive, and comfortable taking initiative
- Strong ability to follow directions and execute tasks accurately
- Positive, professional attitude
- Fluent in English, both written and spoken
- Fast and accurate typing skills
- Strong multitasking and organizational skills, with the ability to manage multiple priorities without letting tasks fall through the cracks
- Experience with English dictation, transcription, note-taking, or similar tasks
- Proficiency with Google Workspace (Gmail, Google Docs, Google Sheets, Google Calendar, etc.)
- Comfortable with cold calling; approximately 30% of the role will involve cold calling
- Available to work on Saturdays
- Must be based in Mexico
Benefits
Comp & perks- Permanent remote work flexibility
- Paid Time Off
- Health Maintenance Organization (HMO) coverage
- Annual performance bonuses
- Dedicated coaches offer an extra channel of support and skill-building
- Opportunities for professional growth
