Hireframe

Executive Assistant

• Join live calls to take dictation and detailed notes, including pricing, action items/next steps, and dates
• Read emails, text messages, and other correspondence aloud during travel times, take dictation, and send replies to customers/the office
• Keep the owner organized by tracking to-dos and important follow-ups
• Update and maintain spreadsheets, logs, and other administrative files
• Provide light administrative support, such as scheduling and reminders
• Help organize business-growth ideas and identify next steps, offering assistance where possible
• Build relationships with pool service subcontractors for potential customer referrals
• Maintain regular contact with subcontractors, following up every month or two, and track outreach on a shared spreadsheet
• Use a rough script while improvising when needed

Personal Assistant, LATAM

Business Development Rep

• Send timely email follow-ups to prospects and clients
• Manage and maintain HubSpot: log activity, update contacts, and keep deal stages current
• Update sales and pipeline trackers so the team always has an accurate picture
• Prepare and process paperwork for closed deals
• Keep the sales lead organized: calendar, open tasks, and follow-up reminders
• Handle occasional client-facing communication, mostly by email, with rare phone follow-ups

Account Development Representative – Part-Time

Sales

• Send timely email follow-ups to prospects and clients
• Manage and maintain HubSpot, including logging activity, updating contacts, and keeping deal stages current
• Update sales and pipeline trackers
• Prepare and process paperwork for closed deals
• Keep the sales lead organized through calendar management, open tasks, and follow-up reminders
• Handle occasional client-facing communication, mostly by email, with rare phone follow-ups

Sales Administrative Representative, Part-Time

Account Manager

• Own a portfolio of 20+ active client accounts across the US, primarily startups, founder-led businesses, and growth-stage companies.
• Set agendas, run monthly client syncs, capture action items, uncover future needs, and follow through.
• Proactively monitor account health and identify risk signals before they become churn.
• Recognize expansion opportunities and initiate growth conversations.
• Coordinate with the recruiting team on active placements as the client’s point of accountability.
• Maintain accurate, up-to-date account data, notes, and next steps.
• Escalate situations to leadership clearly and early when needed, while fully owning accounts and making sound decisions for clients and Hireframe.

• Join live calls to take dictation and detailed notes, including pricing, action items/next steps, and dates
• Read emails, text messages, and other correspondence aloud during travel times
• Take dictation and send replies to customers and the office
• Keep the owner organized by tracking to-dos and important follow-ups
• Update and maintain spreadsheets, logs, and other administrative files
• Provide light administrative support, including scheduling and reminders
• Organize business-growth ideas and identify the next steps needed to implement them
• Cold call pool service technicians and contractors and build relationships
• Offer referral bonuses for customers referred for remodels
• Maintain regular contact and follow up every month or two
• Track outreach on a shared spreadsheet
• Improvise while using the provided rough calling script

Virtual Assistant

Accountant

• Handle reconciliation of high-volume and high-value accounts, including accrued sales tax, bank clearing accounts, accrued inventory purchases, and prepaids
• Reconcile daily cash flow reporting and monthly bank statements
• File and follow up on chargebacks and outstanding uncashed checks
• Import credit card transactions and reconcile at month-end
• Develop, document, and implement improved reconciliation procedures and policies
• Ensure reconciliations comply with internal controls and external audit requirements
• Provide documentation and explanations during audits
• Prepare and post month-end journal entries, including accruals, prepaids, amortizations, and reclassifications
• Prepare data and documents for sales tax and VAT filings and reconcile related accounts
• Collaborate with Operations and Sales teams to provide data support and ensure accurate financial reporting
• Support special projects and ad-hoc reporting
• Oversee and calculate royalty reporting for multiple licensing contracts
• Reconcile marketing costs and coordinate with marketing to calculate cost per acquisition (CPA)
• Ensure revenue is posted for Shopify, Amazon Seller Central, Walmart Seller Central, and multiple retail accounts
• Collaborate with the retail team to ensure accurate invoicing and oversee accounts receivable collections
• Analyze financial data and prepare management reports with the finance team

Senior Accountant

Manager

• Own the end-to-end delivery process for new and existing customer accounts, from project scoping through to live deployment
• Proactively contact service users to gain informed consent, address concerns, and book installations
• Manage sensitive conversations around capacity, guardianship, and digital inclusion
• Coordinate installers and ensure each visit is appropriate for the service user
• Recover and maintain SLA compliance across contracted accounts
• Build trusted relationships with frontline staff, team leads, social workers, OTs, and local authority managers
• Navigate cultural and organisational dynamics of health and social care, including resistance to technology adoption
• Lead ongoing account health of key contracts, including the London local authority partnership
• Conduct customer check-ins to understand blockers, gather feedback, and identify expansion opportunities
• Represent the organization at CPD sessions, webinars, and sector events
• Help sales, marketing, and product use correct sector terminology and content
• Work with the CRO to scope new projects and provide delivery intelligence for commercial proposals
• Contribute to the strategic design of the managed service model, including ARC partnerships, installer hiring, and team structure
• Report referral volumes, consent rates, installation timelines, and SLA performance to the CEO and CRO
• Feed customer insights into product development

Nurse Care Manager – Temporary (6 to 9 Months)

Patient Care Coordinator

• Own the end-to-end delivery process for new and existing customer accounts, from project scoping through to live deployment
• Proactively contact service users to gain informed consent, address concerns, and book installations
• Manage sensitive conversations around capacity, guardianship, and digital inclusion
• Coordinate installers and ensure each visit is appropriate for the service user
• Recover and maintain SLA compliance across contracted accounts
• Build trusted relationships with frontline staff, team leads, social workers, OTs, and local authority managers
• Navigate health and social care cultural and organisational dynamics, including resistance to technology adoption
• Lead ongoing account health of key contracts, including the London local authority partnership
• Conduct customer check-ins, gather feedback, identify blockers, and find expansion opportunities
• Represent the organization at CPD sessions, webinars, and sector events
• Help sales, marketing, and product use correct sector terminology and content
• Work with the CRO to scope projects and provide delivery intelligence for commercial proposals
• Contribute to the strategic design of the managed service model, including ARC partnerships, installer hiring, and team structure
• Report referral volumes, consent rates, installation timelines, and SLA performance to the CEO and CRO
• Feed customer insights into product development

Patient Care Coordinator – Temporary 6 to 9 Months

Nurse

• Own the end-to-end delivery process for new and existing customer accounts, from project scoping through to live deployment
• Proactively contact service users to gain informed consent, address concerns, and book installations
• Manage sensitive conversations around capacity, guardianship, and digital inclusion
• Coordinate installers and ensure each visit is appropriate for the service user
• Recover and maintain SLA compliance across contracted accounts
• Build trusted relationships with frontline staff, team leads, social workers, OTs, and local authority managers
• Navigate health and social care organisational dynamics and resistance to technology adoption
• Lead ongoing account health for key contracts, including the London local authority partnership
• Conduct customer check-ins, gather feedback, identify blockers, and find expansion opportunities
• Represent the organization at CPD sessions, webinars, and sector events
• Help sales, marketing, and product teams use correct sector terminology and content
• Work with the CRO to scope projects and provide delivery intelligence for commercial proposals
• Contribute to the strategic design of the managed service model, including ARC partnerships, installer hiring, and team structure
• Report referral volumes, consent rates, installation timelines, and SLA performance to the CEO and CRO
• Feed customer insights into product development

Telehealth Nurse – Temporary (6 to 9 Months)

Video Editor

• Edit and assemble talking-head footage into polished, visually compelling videos using Adobe Premiere Pro, After Effects, and CapCut
• Integrate B-Roll footage, motion graphics, animations, and screencasts
• Enhance video quality through color grading, sound design, and audio mixing
• Create visuals with motion graphics, animations, and text overlays using Photoshop, Illustrator, Canva, or Figma
• Include closed captions in all videos
• Incorporate royalty-free music and sound effects
• Format and optimize videos for internal learning platforms, YouTube, Instagram, TikTok, LinkedIn, and other platforms
• Develop a consistent visual style aligned with brand identity
• Collaborate with internal teams on feedback and revisions
• Ensure content follows brand guidelines and platform-specific requirements
• Maintain an organized and efficient editing workflow

Video Content Creator

Ecommerce

• Set up, configure, and maintain the Shopify store
• Support the initial launch and ongoing management of the e-commerce site
• Configure payment and store settings
• Upload and maintain products, images, descriptions, pricing, and inventory
• Maintain accurate product and inventory information
• Set up and optimize URLs, metadata, and other foundational SEO elements
• Support SEO and AEO optimization across the e-commerce site
• Research and assist with operational requirements needed to successfully run the online store
• Troubleshoot Shopify issues and independently research solutions
• Maintain quality control across product pages, imagery, pricing, and store information
• Recommend improvements to the store's layout, customer experience, and overall presentation
• Work closely with the founder while independently managing day-to-day e-commerce needs

Shopify Administrator

Social Media Manager

• Manage and execute social content across Instagram and LinkedIn
• Support social content for the brand, with opportunities to assist with personal brand content
• Develop content ideas based on the brand's aesthetic, audience, products, and goals
• Write engaging captions and social copy
• Create, edit, and prepare visual content for social platforms
• Maintain a consistent brand voice and visual identity
• Review content performance and identify which posts, formats, and topics are performing well
• Use analytics to recommend future content
• Research trends, competitors, and relevant brands for content inspiration
• Manage a content calendar and posting schedule independently
• Use AI and creative tools effectively to streamline content creation
• Collaborate with the founder and broader team with minimal oversight

Research Analyst

• Review programmed surveys against questionnaires for accuracy and consistency
• Test survey logic, skips, piping, randomization, quotas, calculations, and respondent flow
• Conduct soft-launch data checks and identify potential programming or fieldwork issues
• Partner with researchers and programming vendors to troubleshoot and resolve issues
• Scan and clean respondent-level data throughout fieldwork and at study close
• Identify poor-quality respondents, inconsistent responses, suspicious open ends, speeders, straightliners, and other data-quality concerns
• Investigate unexpected data patterns and troubleshoot programming, sampling, or data-processing issues
• Support recodes, derived variables, banners, crosstabs, weighting, and significance testing
• Review data tables and outputs for accuracy and consistency
• Populate PowerPoint reports with survey data, including charts and tables
• Check bases, percentages, significance, calculations, and data labels
• Conduct numerical QC of client deliverables
• Troubleshoot discrepancies across raw data, tables, and reporting outputs
• Prepare clean, analysis-ready data and outputs for research teams
• Serve as a centralized resource for quantitative research quality and technical execution
• Develop and improve standardized processes for program checking, data cleaning, reporting, and QC
• Identify opportunities to automate or streamline repetitive quantitative workflows
• Learn and leverage AI-powered tools and platforms to improve efficiency and quality

Quantitative Research Analyst

• Review programmed surveys against questionnaires for accuracy and consistency
• Test survey logic, skips, piping, randomization, quotas, calculations, and respondent flow
• Conduct soft-launch data checks and identify potential programming or fieldwork issues
• Partner with researchers and programming vendors to troubleshoot and resolve issues
• Scan and clean respondent-level data throughout fieldwork and at study close
• Identify poor-quality respondents, inconsistent responses, suspicious open ends, speeders, straightliners, and other data-quality concerns
• Investigate unexpected data patterns and troubleshoot potential programming, sampling, or data-processing issues
• Support recodes, derived variables, banners, crosstabs, weighting, and significance testing
• Review data tables and other outputs for accuracy and consistency
• Populate PowerPoint reports with survey data, including charts and tables
• Check bases, percentages, significance, calculations, and data labels
• Conduct rigorous numerical QC of client deliverables
• Troubleshoot discrepancies across raw data, tables, and reporting outputs
• Prepare clean, analysis-ready data and outputs for research teams
• Serve as a centralized resource for quantitative research quality and technical execution
• Develop and improve standardized processes for program checking, data cleaning, reporting, and QC
• Identify opportunities to automate or streamline repetitive quantitative workflows
• Learn and leverage AI-powered tools and platforms to improve efficiency and quality

Market Research Analyst

• Join live calls to take dictation and detailed notes, including pricing, action items/next steps, and dates
• Read emails, text messages, and other correspondence aloud during travel times
• Take dictation and send replies to customers and the office
• Keep the owner organized by tracking to-dos and important follow-ups
• Update and maintain spreadsheets, logs, and other administrative files
• Provide light administrative support, including scheduling and reminders
• Organize business-growth ideas and identify next steps, offering assistance where possible
• Cold call pool service technicians and contractors and build relationships by offering referral bonuses for customer referrals
• Maintain regular contact and follow up every month or two to keep relationships active
• Track outreach on a shared spreadsheet
• Use a provided rough script while improvising when needed