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Hireframe

Personal Assistant, LATAM

Hireframe

. Join live calls to take dictation and detailed notes, including pricing, action items/next steps, and dates .

Posted 10/3/2026full-timeRemote • MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and multitasking abilities while providing administrative support, including dictation, note-taking, and maintaining communication with subcontractors. Proficient in both English and Spanish, with a focus on customer service and relationship building.

Highest-signal resume keywords
Fluent In English And SpanishFast And Accurate Typing SkillsProficiency With Google WorkspaceExperience With Dictation And Note-TakingStrong Multitasking And Organizational Skills

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
DictationTranscriptionNote-TakingTyping SkillsSpreadsheet Management
Soft Skills
ProactivePositive AttitudeAbility To Follow Directions
Tools & Technologies
Google WorkspaceGmailGoogle DocsGoogle SheetsGoogle Calendar
Industry Keywords
Customer ServiceBusiness GrowthSubcontractor RelationshipsAdministrative Support

About the role

Key responsibilities & impact
  • Join live calls to take dictation and detailed notes, including pricing, action items/next steps, and dates
  • Read emails, text messages, and other correspondence aloud during travel times, take dictation, and send replies to customers/the office
  • Keep the owner organized by tracking to-dos and important follow-ups
  • Update and maintain spreadsheets, logs, and other administrative files
  • Provide light administrative support, such as scheduling and reminders
  • Help organize business-growth ideas and identify next steps, offering assistance where possible
  • Build relationships with pool service subcontractors for potential customer referrals
  • Maintain regular contact with subcontractors, following up every month or two, and track outreach on a shared spreadsheet
  • Use a rough script while improvising when needed

Requirements

What you’ll need
  • Confident, proactive, and comfortable taking initiative
  • Strong ability to follow directions and execute tasks accurately
  • Positive, professional attitude
  • Fluent in English and Spanish, both written and spoken
  • Fast and accurate typing skills
  • Strong multitasking and organizational skills, with the ability to manage multiple priorities without letting tasks fall through the cracks
  • Experience with English dictation, transcription, note-taking, or similar tasks
  • Proficiency with Google Workspace (Gmail, Google Docs, Google Sheets, Google Calendar, etc.)
  • Comfortable with occasional referral-focused calls; this will make up approximately 10% of the role. No sales quotas or call volume targets. Customer service experience is a plus.
  • Available to work on Saturdays
  • Must be based in Mexico

Benefits

Comp & perks
  • Permanent remote work flexibility
  • Paid Time Off
  • Health Maintenance Organization (HMO) coverage
  • Annual performance bonuses
  • Dedicated coaches offer an extra channel of support and skill-building
  • Opportunities for professional growth