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Hireframe

Virtual Assistant

Hireframe

. Join live calls to take dictation and detailed notes, including pricing, action items/next steps, and dates .

Posted 9/26/2026full-timeRemote • MexicoMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Join live calls to take dictation and detailed notes, including pricing, action items/next steps, and dates
  • Read emails, text messages, and other correspondence aloud during travel times
  • Take dictation and send replies to customers and the office
  • Keep the owner organized by tracking to-dos and important follow-ups
  • Update and maintain spreadsheets, logs, and other administrative files
  • Provide light administrative support, including scheduling and reminders
  • Organize business-growth ideas and identify the next steps needed to implement them
  • Cold call pool service technicians and contractors and build relationships
  • Offer referral bonuses for customers referred for remodels
  • Maintain regular contact and follow up every month or two
  • Track outreach on a shared spreadsheet
  • Improvise while using the provided rough calling script

Requirements

What you’ll need
  • Confident, proactive, and comfortable taking initiative
  • Strong ability to follow directions and execute tasks accurately
  • Positive, professional attitude
  • Fluent in English, both written and spoken
  • Fast and accurate typing skills
  • Strong multitasking and organizational skills, with the ability to manage multiple priorities without letting tasks fall through the cracks
  • Experience with English dictation, transcription, note-taking, or similar tasks
  • Proficiency with Google Workspace (Gmail, Google Docs, Google Sheets, Google Calendar, etc.)
  • Comfortable with cold calling; approximately 30% of the role will involve cold calling
  • Available to work on Saturdays
  • Must be based in Mexico

Benefits

Comp & perks
  • Permanent remote work flexibility
  • Paid Time Off
  • Health Maintenance Organization (HMO) coverage
  • Annual performance bonuses
  • Dedicated coaches offer an extra channel of support and skill-building
  • Opportunities for professional growth