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HireHawk

Case Manager Assistant

HireHawk

. Schedule client medical appointments and keep treatment calendars up to date .

Posted 10/27/2026full-timeRemote • PhilippinesJuniorMid-Level💰 $900 - $1,200 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in scheduling medical appointments, managing case files, and communicating effectively with clients and providers. Proficient in legal case management software and maintaining confidentiality while supporting case managers in a personal injury law firm.

Highest-signal resume keywords
Case Management SupportMedical Appointment SchedulingLegal Case Management SoftwareStrong Written And Spoken EnglishOrganized And Detail-Oriented

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Scheduling Medical AppointmentsRequesting Medical RecordsTracking DeadlinesPreparing CorrespondenceManaging Case Files
Soft Skills
Reliable Follow-ThroughEffective CommunicationAttention To Detail
Tools & Technologies
Microsoft OfficeGoogle WorkspaceRemote Desktop Access
Industry Keywords
Personal Injury LawPremises LiabilityClient Confidentiality

About the role

Key responsibilities & impact
  • Schedule client medical appointments and keep treatment calendars up to date
  • Request medical records and bills, and follow up with providers until they arrive
  • Keep case files organized and current in the firm's case management software
  • Track deadlines and outstanding items, and flag anything at risk to the case manager
  • Communicate with clients, medical providers and insurance representatives to collect missing information
  • Prepare correspondence, forms and simple status updates
  • Protect client confidentiality at all times
  • Serve as the dedicated assistant to a case manager and follow daily priorities

Requirements

What you’ll need
  • At least 2 years supporting case managers at a US personal injury law firm
  • Hands-on experience scheduling medical appointments and requesting medical records and bills
  • Strong written and spoken English
  • Organized and detail-oriented, with reliable follow-through across many active cases
  • Comfortable with Microsoft Office or Google Workspace and a legal case management platform
  • Full-time availability during US Pacific business hours
  • Reliable internet and a dedicated workspace
  • Premises liability (slip-and-fall or trip-and-fall) case experience (nice-to-have)
  • Experience working through remote desktop access to a firm's systems (nice-to-have)

Benefits

Comp & perks
  • Full-time contractor arrangement
  • Remote work
  • Schedule aligned with US Pacific Time (PST)