HireHawk

Paralegal

• Independently manage a high-volume employment-based immigration caseload with accuracy and strong client service
• Prepare and file non-immigrant petitions including H-1B/H-4, L-1A/L-1B/L-2, TN, O-1, and E-3 matters
• Support immigrant processes including PERM, I-140 (EB-1A, EB-1C, EB-2, EB-3), I-485, and EB-2 NIW
• Draft compliant support letters for O-1 and L-1A filings that clearly present eligibility arguments
• Draft basic H-1B letters and simple RFE responses with clean, client-ready writing
• Prepare detailed responses for complex RFEs, NOIDs, and PERM audit responses with organized exhibits and timelines
• Maintain case tracking, calendars, and internal documentation to meet deadlines
• Communicate directly with clients and stakeholders in professional written and verbal English, and Spanish when needed
• Provide proactive updates, flag risks early, and keep cases moving without constant follow-ups
• Ensure drafting and client-facing communication are human-written and professionally polished, without reliance on AI-generated messaging

Business Immigration Paralegal

Customer Support

• Enter and review sales orders accurately, ensuring customer, product, pricing, and order information is complete before processing
• Validate customer pricing against price sheets, product costs, freight charges, warehouse costs, and other relevant information
• Identify pricing, cost, margin, and order discrepancies before they create downstream operational or customer issues
• Perform basic business calculations involving percentages, costs, margins, multiplication, and division to verify order accuracy
• Investigate information that appears incorrect or inconsistent rather than processing it without question
• Escalate discrepancies and proactively communicate with appropriate team members to reach a resolution
• Maintain high accuracy while efficiently handling significant volumes of order and operational data
• Support customer inquiries professionally through email as knowledge of the business grows
• Gradually handle occasional inbound and outbound customer calls after learning the company’s products and processes
• Learn the company’s logistics, order management, pricing, and operational workflows well enough to recognize issues

Customer Service Representative – Logistics, B2B

Supply Chain

• Coordinate domestic and international shipments with carriers, freight forwarders, warehouses, and other logistics providers
• Track shipments from dispatch through final delivery and proactively flag delays, exceptions, or missed delivery milestones
• Keep suppliers, warehouses, drivers, customers, and internal teams updated with clear and timely shipment communications
• Prepare, review, and validate bills of lading, packing lists, commercial invoices, and customs documentation
• Identify and escalate discrepancies involving weights, quantities, shipping records, documentation, or delivery details
• Coordinate final-mile delivery requirements and help resolve issues that could prevent successful customer delivery
• Receive, review, process, and report on product quality claims and shipment-related discrepancies
• Manage inventory transfers and warehouse logistics while maintaining accurate movement records
• Enter customer orders and maintain order information in Order Management and ERP systems
• Prepare recurring and ad hoc logistics, order, claims, and shipment reports for the Operations team

Supply Chain & Logistics Specialist

Operations

• Enter and review sales orders accurately, ensuring customer, product, pricing, and order information is complete before processing
• Validate customer pricing against price sheets, product costs, freight charges, warehouse costs, and other relevant information
• Identify pricing, cost, margin, and order discrepancies before they create downstream operational or customer issues
• Perform basic business calculations involving percentages, costs, margins, multiplication, and division to verify order accuracy
• Investigate information that appears incorrect or inconsistent rather than processing it without question
• Escalate discrepancies and proactively communicate with appropriate team members to reach a resolution
• Maintain a high level of accuracy while efficiently handling significant volumes of order and operational data
• Support customer inquiries professionally through email as knowledge of the business grows
• Gradually handle occasional inbound and outbound customer calls once comfortable with the company’s products and processes
• Learn the company’s logistics, order management, pricing, and operational workflows well enough to recognize when something does not look right

Customer Operations Specialist

Conversion Rate Optimizer

• Own the website and quiz-funnel experimentation roadmap, prioritizing opportunities based on customer behavior, data, and potential conversion impact.
• Turn conversion opportunities into clear hypotheses with defined success metrics and a rationale for why each test is worth running.
• Personally build, QA, and launch A/B tests using Intelligems or comparable experimentation platforms.
• Make Shopify front-end changes independently, including landing page updates, merchandising improvements, UX changes, and conversion-focused site enhancements.
• Build and optimize landing pages rather than relying solely on designers or developers to execute recommendations.
• Improve quizzes and personalization funnels using Digioh or comparable tools to increase engagement and progression through the purchase journey.
• Optimize cart and upsell experiences using Rebuy, Smart Cart, or similar Shopify conversion tools.
• Use GA4 and platform-level analytics to evaluate website behavior, conversion performance, event tracking, and experiment outcomes.
• Translate experiment results into clear next steps, including follow-up tests, rollouts, iterations, or changes in roadmap priority.
• Troubleshoot unfamiliar website and platform issues independently using documentation, support resources, AI tools, and structured problem-solving.

CRO and Website Optimization Specialist

• Prepare and finalize state and federal court subpoenas requesting medical and other case-related records.
• Own the records-request pipeline from initial request through receipt, ensuring outstanding items are followed up on consistently and obtained as quickly as possible.
• Calendar records deadlines and maintain accurate request, receipt, and status information.
• Coordinate with process servers to secure proper service, including researching alternative provider names, addresses, and contact information.
• Work directly with providers and records custodians through frequent telephone and written follow-up to resolve delayed, incomplete, or outstanding requests.
• Review incoming records for completeness, certification, clarity, and accuracy before saving and indexing them according to firm protocols.
• Obtain properly executed records-custodian certificates and maintain organized digital and physical case files.
• Process records-related invoices and coordinate timely payment when required before records release.
• Keep case management systems, request logs, and internal dashboards current.
• Retrieve and prepare records for attorney and paralegal use during case review, discovery, depositions, discovery responses, and trial preparation while protecting PHI and complying with HIPAA and confidentiality requirements.
• Work under immediate supervision while independently managing the records pipeline and keeping the legal team informed.

Records Paralegal

• Manage assigned civil litigation matters from inception through discovery, deposition, hearing, and trial preparation stages
• Maintain accurate, organized case files, client documents, discovery materials, correspondence, and litigation records
• Review, analyze, summarize, and organize pleadings, discovery responses, medical records, and other case-related documents
• Support attorneys with complaints, interrogatories, requests for production, and other discovery-related materials
• Obtain, organize, and track medical records, non-party records, and supporting documentation needed for active matters
• Coordinate with witnesses, experts, clients, and other case participants while maintaining clear and professional communication
• Prepare attorneys for client meetings, depositions, hearings, and trials by ensuring relevant materials are complete and accessible
• Assist with deposition preparation, including document organization, exhibits, records, and case summaries
• Support federal court litigation matters while following applicable filing, case-management, and documentation requirements
• Learn and consistently follow the firm's client-specific documents, naming conventions, workflows, and document-management procedures

Litigation Paralegal – Civil Litigation Defense

Billing Specialist

• Manage monthly client billing cycles accurately and in accordance with client billing guidelines and attorney instructions
• Review and edit prebills, make requested corrections, and prepare final client bills and statements
• Process a high volume of monthly bills while maintaining accuracy and meeting established deadlines
• Create and maintain billing schedules, following up with attorneys and staff to keep billing on track
• Post client costs and transfer time accurately between matters when corrections are required
• Process accounts payable promptly, including firm expenses and client-related charges
• Assist with attorney and staff time-entry needs and resolve discrepancies that could delay billing
• Process monthly attorney reimbursements accurately and on schedule
• Coordinate with attorneys, legal assistants, and accounting staff to investigate and correct billing issues
• Support the CFO with additional accounting functions and recurring financial processes as needed

Legal Billing Clerk

• Prepare and finalize state and federal court subpoenas requesting medical and other case-related records.
• Own the records-request pipeline from initial request through receipt, ensuring outstanding items are followed up on consistently and obtained as quickly as possible.
• Calendar records deadlines and maintain accurate request, receipt, and status information.
• Coordinate with process servers to secure proper service, including researching alternative provider names, addresses, and contact information.
• Work directly with providers and records custodians through frequent telephone and written follow-up to resolve delayed, incomplete, or outstanding requests.
• Review incoming records for completeness, certification, clarity, and accuracy before saving and indexing them according to firm protocols.
• Obtain properly executed records-custodian certificates and maintain organized digital and physical case files.
• Process records-related invoices and coordinate timely payment when required before records can be released.
• Keep case management systems, request logs, and internal dashboards current.
• Retrieve and prepare records for attorney and paralegal use during case review, discovery, depositions, discovery responses, and trial preparation while protecting PHI and complying with HIPAA and confidentiality requirements.

• Prepare and finalize state and federal court subpoenas requesting medical and other case-related records.
• Own the records-request pipeline from initial request through receipt, ensuring outstanding items are followed up on consistently and obtained as quickly as possible.
• Calendar records deadlines and maintain accurate request, receipt, and status information.
• Coordinate with process servers to secure proper service, including researching alternative provider names, addresses, and contact information.
• Work directly with providers and records custodians through frequent telephone and written follow-up to resolve delayed, incomplete, or outstanding requests.
• Review incoming records for completeness, certification, clarity, and accuracy before saving and indexing them according to firm protocols.
• Obtain properly executed records-custodian certificates and maintain organized digital and physical case files.
• Process records-related invoices and coordinate timely payment when required before records release.
• Keep case management systems, request logs, and internal dashboards current.
• Retrieve and prepare records for attorney and paralegal use during case review, discovery, depositions, discovery responses, and trial preparation while protecting PHI and complying with HIPAA and confidentiality requirements.
• Work under immediate supervision while independently managing the records pipeline and keeping the legal team informed of its status.

• Manage assigned civil litigation matters from inception through discovery, deposition, hearing, and trial preparation stages
• Maintain accurate, organized case files, client documents, discovery materials, correspondence, and litigation records
• Review, analyze, summarize, and organize pleadings, discovery responses, medical records, and other case-related documents
• Support attorneys with complaints, interrogatories, requests for production, and other discovery-related materials
• Obtain, organize, and track medical records, non-party records, and supporting documentation
• Coordinate with witnesses, experts, clients, and other case participants
• Prepare attorneys for client meetings, depositions, hearings, and trials
• Assist with deposition preparation, including document organization, exhibits, records, and case summaries
• Support federal court litigation matters while following applicable filing, case-management, and documentation requirements
• Learn and follow the firm's client-specific documents, naming conventions, workflows, and document-management procedures

Litigation Paralegal, Civil Litigation Defense

• Manage assigned civil litigation matters from inception through discovery, deposition, hearing, and trial preparation stages
• Maintain accurate, organized case files, client documents, discovery materials, correspondence, and litigation records
• Review, analyze, summarize, and organize pleadings, discovery responses, medical records, and other case-related documents
• Support attorneys with complaints, interrogatories, requests for production, and other discovery-related materials
• Obtain, organize, and track medical records, non-party records, and supporting documentation
• Coordinate with witnesses, experts, clients, and other case participants
• Prepare attorneys for client meetings, depositions, hearings, and trials
• Assist with deposition preparation, including document organization, exhibits, records, and case summaries
• Support federal court litigation matters while following applicable filing, case-management, and documentation requirements
• Learn and follow client-specific documents, naming conventions, workflows, and document-management procedures

• Prepare and finalize state and federal court subpoenas requesting medical and other case-related records.
• Own the records-request pipeline from initial request through receipt, ensuring outstanding items are followed up on consistently and obtained as quickly as possible.
• Calendar records deadlines and maintain accurate request, receipt, and status information.
• Coordinate with process servers to secure proper service, including researching alternative provider names, addresses, and contact information.
• Follow up frequently with providers and records custodians by telephone and in writing to resolve delayed, incomplete, or outstanding requests.
• Review incoming records for completeness, certification, clarity, and accuracy before saving and indexing them.
• Obtain properly executed records-custodian certificates and maintain organized digital and physical case files.
• Process records-related invoices and coordinate timely payment when required before records are released.
• Keep case management systems, request logs, and internal dashboards current.
• Retrieve and prepare records for attorney and paralegal use during case review, discovery, depositions, discovery responses, and trial preparation while protecting PHI and complying with HIPAA and confidentiality requirements.
• Work under immediate supervision while independently managing the records pipeline and keeping the legal team informed of its status.