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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in personal injury pre-litigation case management, including opening and progressing cases, coordinating medical treatment, and preparing documentation for settlement. Strong communication skills facilitate effective collaboration with clients, medical providers, and insurance representatives.
Highest-signal resume keywords
Personal Injury Case ManagementInsurance Claims HandlingMedical Treatment CoordinationDemand Package PreparationClio Legal Case Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Personal Injury Pre-Litigation LifecycleCase Progression ManagementPolicy Limit NegotiationMedical Records ReviewSettlement Documentation Preparation
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationIndependent Judgment
Tools & Technologies
Clio
Industry Keywords
Personal InjuryInsurance CoverageMedical Treatment CoordinationLien ReductionsPolicy-Limit Tenders
About the role
Key responsibilities & impact- Take ownership of assigned personal injury cases from post-intake opening through settlement and case closing
- Open insurance claims, communicate with carriers, and obtain or confirm applicable policy limits
- Coordinate medical treatment and help clients connect with appropriate providers or specialists based on their injuries and case needs
- Monitor treatment progression and manage cases with awareness of available insurance coverage and policy limits
- Request, gather, track, and review medical records, bills, insurance documents, and other supporting case materials
- Proactively identify the next steps required on each file and keep cases progressing without unnecessary delays
- Maintain consistent communication with clients, medical providers, insurance representatives, and internal team members
- Prepare cases for demand by organizing supporting documentation and assisting with or drafting demand packages and letters
- Support settlement progression, including matters involving policy-limit tenders, and ensure files are properly prepared for closing
- Assist with lien reductions when needed, with additional firm support available for this function
Requirements
What you’ll need- Prior hands-on U.S. personal injury pre-litigation case management experience
- Strong working knowledge of the full personal injury pre-litigation lifecycle, with 3+ years of experience preferred
- Proven ability to independently open, work up, progress, settle, and close personal injury cases
- Experience opening insurance claims, investigating coverage, and obtaining or confirming policy limits
- Strong knowledge of medical treatment coordination, medical records and bills, and ongoing case progression
- Experience preparing PI cases for demand, including organizing documentation and assisting with or drafting demand packages
- Strong written and verbal English, with the reliability and judgment to work independently with minimal supervision
- Experience negotiating or assisting with lien reductions preferred
- Familiarity with Clio or another legal case-management platform preferred
- Experience handling policy-limit tenders and settlement documentation preferred