Dental Scheduling Virtual Assistant – LATAM

HireHawk

. Own the daily outreach process for outstanding treatment plans and overdue re-care patients from report to booked appointment .

Posted 11/5/2026full-timeRemote • Nicaragua, Honduras, El Salvador, Ecuador, Colombia, BelizeMid-LevelSenior💰 $900 - $1,200 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in scheduling dental appointments and managing patient outreach effectively, utilizing practice management software and maintaining a patient-focused communication style. Proven ability to achieve high volumes of outbound calls while ensuring organized reporting and follow-up.

Highest-signal resume keywords

Dental Office ExperienceOutbound Call ManagementAppointment SchedulingPractice Management SoftwarePatient Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Appointment SchedulingOutbound Call AttemptsPatient Follow-UpActivity ReportingTreatment Plan Management

Soft Skills

Patient-Focused CommunicationOrganizational SkillsReliabilityIndependence

Tools & Technologies

Curve Dental SoftwareCloud-Based Dental Practice Management SoftwareInternet Phone Systems

Industry Keywords

Dental PracticeRe-Care AppointmentsRecall AppointmentsPatient OutreachPediatric Practice

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own the daily outreach process for outstanding treatment plans and overdue re-care patients from report to booked appointment
Pull and work outstanding treatment and re-care reports from the practice management system every working day
Complete an initial target of 40-60 quality outbound call attempts per day while maintaining a warm, patient-focused experience
Follow up consistently with patients who do not book on the first attempt
Schedule outstanding treatment and re-care appointments accurately based on practice availability and patient needs
Use the practice's internet-based phone system so outbound calls appear to come directly from the dental office
Maintain a clear daily activity report covering patients contacted, re-care appointments scheduled, and outstanding treatment plans scheduled
Keep outreach lists organized and make it easy for the practice owner to see progress and results
Participate in regular update meetings with the practice owner and two front-office coordinators
Represent the pediatric practice with friendly, professional, and family-focused communication

Requirements

What you’ll need

Proven dental-office experience scheduling outstanding treatment plans and re-care or recall appointments from practice management reports
Demonstrated track record of turning outbound patient follow-up into booked appointments
Confidence completing 40-60 quality outbound call attempts per day and following patients consistently until there is a clear outcome
Ability to work full-time Monday through Friday, 8:00 AM-5:00 PM Central Time
Ability to start as soon as possible
Comfort learning and working independently in cloud-based dental practice management software and internet phone systems
Reliable home-office setup with backup internet and power
Willingness to participate in HireHawk's standard activity monitoring during working hours
Experience using Curve Dental Software is nice to have
Experience with another dental practice management platform is nice to have if Curve Dental has not been used

Benefits

Comp & perks

Fully remote environment
Structured onboarding
Clear expectations
Outcomes-first culture
Reliable home-office setup with backup internet and power
Standard activity monitoring during working hours