Legal Assistant, Medical Records & Billing

HireHawk

. Own the medical records and billing retrieval process from initial request through follow-up, receipt, verification, upload, and team notification.

Posted 10/24/2026full-timeRemote • Nicaragua, Honduras, El Salvador, Colombia, Ecuador, MexicoMid-LevelSenior💰 $1,200 - $1,400 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing medical records and billing retrieval processes, ensuring compliance with HIPAA regulations, and maintaining accurate tracking systems for high-volume personal injury cases. Proficient in provider communication and follow-up, with a strong focus on detail and resolution of discrepancies.

Highest-signal resume keywords

Medical Records RetrievalHIPAA Authorization PreparationHigh-Volume Workload ManagementFilevine ExperiencePersonal Injury Law Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Records ManagementBilling VerificationData EntryDocument OrganizationFollow-Up Tracking

Soft Skills

Attention to DetailProfessional CommunicationInitiativeProblem-Solving

Tools & Technologies

FilevineChartSwapSharecareClearpathMROCIOX

Industry Keywords

Personal InjuryHIPAA ComplianceMedicareMedicaidSubrogation

About the role

Key responsibilities & impact

Own the medical records and billing retrieval process from initial request through follow-up, receipt, verification, upload, and team notification.
Obtain complete records and bills from hospitals, physicians, clinics, imaging centers, EMS, specialists, chiropractors, and other treating providers.
Prepare accurate HIPAA authorizations and provider-specific request forms.
Conduct weekly or more frequent follow-ups with providers and billing departments, tracking turnaround times and flagging unresolved delays.
Maintain a tracking system for pending requests, follow-up dates, deadlines, and missing documents across active matters.
Verify records and bills, dates of service, and patient information; identify and address missing treatment, missing providers, duplicate records, and other discrepancies.
Organize, label, and upload records and bills into Filevine, update case statuses, and notify the team when documents arrive or gaps require attention.
Support attorneys and case managers with insurance claim filing, provider reduction requests, client updates, and other pre-litigation case needs.

Requirements

What you’ll need

Personal injury experience with a U.S. law firm, including hands-on responsibility for retrieving both medical records and medical bills.
Experience preparing HIPAA authorizations, completing provider-specific forms, and submitting requests to hospitals and other medical providers.
Experience managing a high-volume workload of 80–100+ active matters with dependable systems for tracking requests, follow-ups, deadlines, and missing documents.
Persistent, professional provider communication and follow-up, with clear spoken and written English.
Strong attention to detail when reviewing records, bills, dates of service, and patient information, with the initiative to resolve gaps and keep the team informed without repeated reminders.
Experience using Filevine preferred.
Familiarity with ChartSwap, Sharecare, Clearpath, MRO, or CIOX preferred.
Exposure to Medicare, Medicaid, or subrogation preferred.
Texas personal injury experience preferred.