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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating domestic and international shipments, managing logistics documentation, and maintaining effective communication with stakeholders. Proficient in using ERP and Order Management systems to track shipments and manage inventory.
Highest-signal resume keywords
Logistics CoordinationShipping DocumentationERP Systems ExperienceB2B Logistics ExperienceAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
LogisticsShippingSupply Chain ManagementTransportationClaims ProcessingInventory ManagementOrder ManagementDocumentation ReviewData AnalysisQuality Control
Soft Skills
Professional CommunicationProblem SolvingTeam CollaborationAttention to DetailStructured Process Adherence
Tools & Technologies
Microsoft ExcelMicrosoft OfficeLogistics Tracking Systems
Industry Keywords
B2B LogisticsImport/ExportCustoms DocumentationFinal-Mile DeliveryShipping ClaimsInternational ShipmentsSOPs
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Coordinate domestic and international shipments with carriers, freight forwarders, warehouses, and other logistics providers
- Track shipments from dispatch through final delivery and proactively flag delays, exceptions, or missed delivery milestones
- Keep suppliers, warehouses, drivers, customers, and internal teams updated with clear and timely shipment communications
- Prepare, review, and validate shipping documents including bills of lading, packing lists, commercial invoices, and customs documentation
- Identify and escalate discrepancies involving weights, quantities, shipping records, documentation, or delivery details
- Coordinate final-mile delivery requirements and help resolve issues that could prevent successful customer delivery
- Receive, review, process, and report on product quality claims and shipment-related discrepancies
- Manage inventory transfers and warehouse logistics while maintaining accurate movement records
- Enter customer orders and maintain order information in the company’s Order Management and ERP systems
- Prepare recurring and ad hoc logistics, order, claims, and shipment reports for the Operations team
Requirements
What you’ll need- 1-3+ years of experience in logistics, shipping, supply chain, transportation, or a closely related operations role
- Experience working in a B2B logistics or import/export environment with international shipments
- Hands-on experience coordinating domestic and international shipments
- Working knowledge of shipping documentation such as bills of lading, packing lists, commercial invoices, and customs paperwork
- Fluent written English with strong professional email communication skills
- Strong attention to detail and experience following structured processes and SOPs
- Experience coordinating shipments involving Asia, Mexico, or Latin America
- Experience processing logistics claims, product quality claims, shipment discrepancies, or documentation exceptions
- Experience reviewing mismatches involving quantities, weights, invoices, or shipment documentation
- Strong Excel and Microsoft Office skills
- Experience using ERP, Order Management, inventory, or logistics tracking systems