Medical Records Clerk – Personal Injury

HireHawk

. Request medical records, medical bills and related documents from hospitals, clinics, imaging centers and other providers.

Posted 10/27/2026full-timeRemote • Nicaragua, Colombia, Honduras, El Salvador, Ecuador, ChileMid-LevelSenior💰 $1,300 - $1,400 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing medical records requests and documentation within a personal injury law firm, ensuring compliance with HIPAA regulations while maintaining client confidentiality. Proficient in organizing and tracking multiple cases efficiently using legal case management software.

Highest-signal resume keywords

Medical Records ManagementHIPAA ComplianceCase Management SoftwareStrong Written And Spoken EnglishOrganizational Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medical Records RequestingDocument OrganizationTracking Log MaintenanceFax ProcessingElectronic Records Management

Soft Skills

PersistenceCommunication SkillsAttention To Detail

Tools & Technologies

Microsoft OfficeGoogle WorkspaceLegal Case Management PlatformRemote Desktop Access

Industry Keywords

Personal Injury LawPremises LiabilityClient Confidentiality

About the role

Key responsibilities & impact

Request medical records, medical bills and related documents from hospitals, clinics, imaging centers and other providers.
Follow up consistently on outstanding requests until the records arrive.
Upload, label and organize documents in the firm's case management software.
Keep a tracking log of pending requests and follow-ups so the case managers can see what is missing.
Flag documentation gaps on each case to the assigned case manager.
Send and track HIPAA authorizations and other records release forms.
Process incoming faxes and electronic records and route them to the right file.
Protect client confidentiality at all times.

Requirements

What you’ll need

Experience at a US personal injury law firm requesting medical records and medical bills.
Strong written and spoken English, for calls and emails with medical providers.
Organized and persistent, able to handle a high volume of requests and follow-ups across many cases on your own.
Comfortable with Microsoft Office or Google Workspace and a legal case management platform.
Full-time availability during US Pacific business hours, with reliable internet and a dedicated workspace.
Experience supporting several case managers at once (nice-to-have).
Premises liability case experience (nice-to-have).
Experience working through remote desktop access to a firm's systems (nice-to-have).