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HireHawk

Medical Records Clerk – Personal Injury

HireHawk

. Request medical records, medical bills and related documents from hospitals, clinics, imaging centers and other providers.

Posted 10/27/2026full-timeRemote • PhilippinesMid-LevelSenior💰 $1,300 - $1,400 per monthWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing medical records requests and documentation within a personal injury law firm, ensuring compliance with HIPAA regulations while maintaining client confidentiality. Proficient in organizing and tracking multiple cases efficiently using legal case management software.

Highest-signal resume keywords
Medical Records ManagementHIPAA ComplianceCase Management SoftwareStrong Written And Spoken EnglishOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Medical Records RequestingDocument OrganizationTracking Log MaintenanceFax ProcessingElectronic Records Management
Soft Skills
PersistenceCommunication SkillsAbility To Handle High Volume Requests
Tools & Technologies
Microsoft OfficeGoogle WorkspaceLegal Case Management PlatformRemote Desktop Access
Industry Keywords
Personal Injury LawPremises LiabilityClient Confidentiality

About the role

Key responsibilities & impact
  • Request medical records, medical bills and related documents from hospitals, clinics, imaging centers and other providers.
  • Follow up consistently on outstanding requests until the records arrive.
  • Upload, label and organize documents in the firm's case management software.
  • Keep a tracking log of pending requests and follow-ups so the case managers can see what is missing.
  • Flag documentation gaps on each case to the assigned case manager.
  • Send and track HIPAA authorizations and other records release forms.
  • Process incoming faxes and electronic records and route them to the right file.
  • Protect client confidentiality at all times.

Requirements

What you’ll need
  • Experience at a US personal injury law firm requesting medical records and medical bills.
  • Strong written and spoken English, for calls and emails with medical providers.
  • Organized and persistent, able to handle a high volume of requests and follow-ups across many cases on your own.
  • Comfortable with Microsoft Office or Google Workspace and a legal case management platform.
  • Full-time availability during US Pacific business hours, with reliable internet and a dedicated workspace.
  • Experience supporting several case managers at once (nice-to-have).
  • Premises liability case experience (nice-to-have).
  • Experience working through remote desktop access to a firm's systems (nice-to-have).