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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in configuration and change delivery within complex software systems, particularly in insurance core systems. Proficient in change governance, unit testing, and documentation practices, with strong collaboration and communication skills.
Highest-signal resume keywords
Configuration ManagementChange GovernanceUnit TestingDocument Template ConfigurationJIRA
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Configuration ManagementChange DeliveryUnit TestingChange Control ProcessesDocument Template GenerationVersion Control PracticesDefect ResolutionRelease ReadinessContent Management ToolsAgile Methodologies
Soft Skills
Strong CommunicationCollaboration SkillsAttention to Detail
Tools & Technologies
JIRASapiens IDITDocument Composition ToolsContent Workflows
Industry Keywords
Insurance Core SystemsRegulated EnvironmentDocument Management SystemTemplate FilesThird-Party System Vendors
About the role
Key responsibilities & impact- Implement and configure approved document changes in Merlin (Sapiens IDIT), from approved scope through build and deployment
- Clarify requirements and acceptance criteria with Product Owners and Business Analysts
- Follow configuration standards, controls, governance processes, and maintain configuration documentation and version-control records
- Perform unit and integration testing across relevant scenarios, including new business, renewals, and endorsements
- Prepare test evidence for change sign-offs and regulatory audit requirements
- Work with QA and the Lead to triage and resolve defects
- Collaborate with Product Owners, Business Analysts, Merlin platform engineers, and IT teams
- Communicate progress, risks, and issues to the Senior Application Consultant and stakeholders
- Support migration of document configurations from Merlin to a future centralised document management system
- Analyse current templates, prepare configurations in the new system, and validate migrated outputs
- Assist with knowledge transfer and continuity during the transition
- Contribute feedback to improve tools, templates, workflows, and delivery processes
Requirements
What you’ll need- Proven experience in configuration or change delivery roles on complex software systems, ideally in insurance core systems or similar
- Exposure to document/template generation processes
- Solid understanding of change governance, unit testing, and change control processes in a regulated environment
- Strong understanding of controlled build, defect resolution, and release readiness
- High attention to detail and disciplined documentation and version control practices
- Familiarity with document template configuration, template files, and content management tools
- Ability to use version control systems and tracking tools such as JIRA
- Strong communication and collaboration skills with business and technical stakeholders
- Experience coordinating tasks with developers and testers
- Desirable: Exposure to Sapiens IDIT (Merlin) or similar policy administration systems
- Desirable: Experience with document composition or management tools and content workflows
- Desirable: Experience working with third-party system vendors or external consultants
- Desirable: Familiarity with agile delivery methodologies and tools
Benefits
Comp & perks- Hybrid working arrangement
- Permanent employment
- Unique company culture
- Opportunities to work with product owners, change, engineering, QA, and IT teams
- Knowledge transfer and continuous improvement opportunities