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Hiscox

Complex Claims Specialist – General Liability, Construction Defect

Hiscox

. Adjudicate assigned claims within given authority .

Posted 9/18/2026full-timeAtlanta • Arizona • United StatesSeniorLead💰 $115,000 - $135,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive claims handling expertise, particularly in General Liability and Bodily Injury, with a strong focus on litigation management, negotiation, and strategic settlement opportunities. Proven ability to mentor and lead teams while maintaining effective communication with stakeholders.

Highest-signal resume keywords
Claims Handling ExperienceGeneral Liability ExpertiseLitigation Process KnowledgeNegotiation SkillsMentoring Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims AdjudicationCoverage AnalysisLitigation ManagementRisk AllocationFraud DetectionSettlement StrategyDocument ManagementAnalytical SkillsProperty Damage AssessmentInvestigation Techniques
Soft Skills
Verbal CommunicationWritten CommunicationLeadershipTeam CollaborationProblem Solving
Certifications & Qualifications
JD from ABA Accredited Law School
Industry Keywords
Construction Defect Claims3rd Party Property Damage ClaimsBodily InjuryClaims ManagementSpecial Investigations UnitMediationSettlement ConferencesClaim ReservesNegligence StandardsClaims Feedback Loop

About the role

Key responsibilities & impact
  • Adjudicate assigned claims within given authority
  • Provide operational support to the claims team
  • Strategize and maximize early settlement opportunities for Construction Defect and 3rd Party Property Damage Claims
  • Apply knowledge of coverage triggers and time on risk allocation
  • Draft and review coverage analyses
  • Manage and partner with local defense counsel while monitoring litigation
  • Drive litigation best practices to manage deployment and utilization of defense counsel
  • Continually assess exposures and adequacy of claim reserves
  • Apply theories of liability and state-specific negligence standards
  • Accurately document claim files with relevant correspondence, documentation, and file notes
  • Assess ACV vs RCV property damage
  • Attend mediations and/or settlement conferences where appropriate
  • Identify suspected fraudulent claims and track them with the special investigations unit
  • Participate in the Claims/UW/Actuarial feedback loop
  • Keep senior claims management informed of key issues
  • Liaise daily with insureds and brokers

Requirements

What you’ll need
  • 10+ years of claims handling experience within General Liability & Bodily Injury
  • A JD from an ABA accredited law school may be considered as a supplement to claims handling experience
  • Proven ability to positively affect highest severity claims outcomes through investigation, negotiation and effectively leading litigation
  • Expert knowledge of coverage within the team’s specialty or focus
  • Expert knowledge of litigation process and negotiation skills
  • Proven track record of mentoring others
  • Excellent verbal and written communication skills
  • Advanced analytical skills
  • B.A./B.S degree from an accredited College or University preferred

Benefits

Comp & perks
  • Competitive salary and bonus (based on personal & company performance)
  • 401(k) with competitive company matching
  • Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
  • Company paid group term life, short-term disability and long-term disability coverage
  • 24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days
  • Paid parental leave
  • 4 week paid sabbatical after every 5 years of service
  • Financial Adoption Assistance and Medical Travel Reimbursement Programs
  • Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
  • Company paid subscription to Headspace to support employees’ mental health and wellbeing
  • Best-in-class health and wellness program
  • Dynamic, creative and values-driven culture
  • Modern and open office spaces, complimentary drinks