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Hiscox

Programme Manager – Global Functions, Shared Services

Hiscox

. Partner with sponsors and leads across an assigned transformation workstream cluster .

Posted 11/6/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing large and complex programmes, with a focus on delivery assurance, risk assessment, and stakeholder engagement. Proficient in planning, dependency management, and effective communication to drive successful outcomes.

Highest-signal resume keywords
Programme ManagementRisk AssessmentStakeholder EngagementDependency ManagementDelivery Assurance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Programme ManagementDelivery AssuranceRisk AssessmentDependency ManagementFinancial ControlBusiness Case DevelopmentAgile DeliveryHybrid Delivery ApproachesProblem-SolvingPlanning
Soft Skills
CollaborationCommunicationOwnershipCalm Under PressureConstructive Challenge
Industry Keywords
Transformation WorkstreamGovernance DiscussionsDelivery ConfidenceCustomer OutcomesOperational Outcomes

About the role

Key responsibilities & impact
  • Partner with sponsors and leads across an assigned transformation workstream cluster
  • Understand workstream objectives, outcomes, delivery plans and challenges
  • Provide delivery assurance, constructive challenge and practical support
  • Connect workstreams with support from Finance, Technology, People, Risk, Procurement and other teams
  • Assess scope, milestones, resources, risks and dependencies for delivery confidence
  • Identify issues early, agree actions and follow them through to resolution or escalation
  • Maintain dependency and capacity views and resolve cross-cluster dependencies and resource conflicts
  • Lead targeted recovery or acceleration interventions when delivery confidence falls
  • Coordinate people to remove blockers and restore delivery momentum
  • Write cluster updates covering progress, risks, dependencies, options and decisions
  • Support governance discussions and provide plan updates and delivery evidence for enterprise reporting and value tracking
  • Check business readiness, adoption and transition plans
  • Track intended customer, colleague, control, operational and financial outcomes
  • Capture recurring delivery issues and lessons learned

Requirements

What you’ll need
  • Strong experience leading, assuring or recovering large and complex programmes
  • Ability to judge whether plans are realistic and identify the real causes of delivery risk
  • Confidence working with senior sponsors and workstream leads, including giving clear and respectful challenge
  • Strong planning, dependency management and problem-solving skills
  • Ability to turn complex information into simple choices, recommendations and actions
  • Good understanding of business cases, financial control, benefits, readiness and adoption
  • Comfortable working across programme, project, product, agile and hybrid delivery approaches
  • Collaborative, practical and calm under pressure, with strong ownership and follow-through
  • Excellent written and verbal communication skills

Benefits

Comp & perks
  • Hybrid working model
  • Flexible work-life balance
  • Structure and sociability combined with independence and flexibility
  • Inclusive culture
  • Diversity-focused workplace