Senior Claims Examiner – Property

Hiscox

. Adjust and resolve moderate to complex 1st Party commercial property claims through all phases .

Posted 9/24/2026full-timeUnited StatesSenior💰 $85,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced knowledge of 1st Party Commercial Claims Handling, including claims analysis, documentation standards, and negotiation of settlements. Proven ability to mentor and train claims examiners while identifying process improvements to enhance departmental efficiency.

Highest-signal resume keywords

1st Party Commercial Claims HandlingClaims Analysis and Adjusting PracticesNegotiation of SettlementMentoring and TrainingActive Insurance Adjuster's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims Documentation StandardsClaims InvestigationClaims Trend IdentificationReserve AssessmentCoverage Letter DraftingFraud DetectionBusiness Income Loss ManagementAnalytical Skills

Soft Skills

Verbal CommunicationWritten CommunicationCustomer Service

Certifications & Qualifications

Active Insurance Adjuster's License

Industry Keywords

1st Party ClaimsLitigated ClaimsClaims ProjectsClaims Best PracticesRegulatory Compliance

About the role

Key responsibilities & impact

Adjust and resolve moderate to complex 1st Party commercial property claims through all phases
Review and assess coverage for losses
Conduct in-depth investigations to confirm coverage relevance and application to losses
Manage business income losses and periods of restoration
Document claim files with relevant documentation, correspondence and notes in compliance with company policies and applicable regulatory authorities
Assess reserves for indemnity and expense payments
Draft coverage letters, including reservation of rights and denial letters, with minimal supervision
Identify emerging exposures and claims trends
Drive 1st Party Best Practices to manage expense and exposure on losses
Provide a high level of customer service
Identify suspected fraudulent claims and track them with the special investigations unit
Participate in Claims Projects as needed
Mentor and train other claims examiners
Suggest improvements to claims department processes and raise them with the manager

Requirements

What you’ll need

3+ years of 1st Party Commercial claims handling experience
Advanced knowledge of claims analysis and adjusting practices
Experience with litigated claims
In depth knowledge of standards for claims documentation
Proven ability to actively and effectively negotiate settlement of moderate to complex claims
Experience in mentoring and training other claims examiners
Advanced analytical skills
Strong verbal and written communication skills
Active insurance adjuster’s license
B.A./B.S degree from an accredited College or University preferred
Subject matter expertise
Ability to work with minimal oversight within authority levels
Ability to identify and suggest improvements to claims department processes

Benefits

Comp & perks

Competitive salary and bonus (based on personal & company performance)
401(k) with competitive company matching
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
Company paid group term life, short-term disability and long-term disability coverage
24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days
Paid parental leave
4 week paid sabbatical after every 5 years of service
Financial Adoption Assistance and Medical Travel Reimbursement Programs
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
Company paid subscription to Headspace to support employees’ mental health and wellbeing
Dynamic, creative and values-driven culture
Modern and open office spaces, complimentary drinks
Hybrid work arrangement