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Hiscox

Senior Executive Assistant

Hiscox

. Provide high-level, proactive support to the Group Chief Marketing and Revenue Officer .

Posted 11/10/2026full-timeNew York City • New York • United StatesSenior💰 $90,000 - $124,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates advanced executive support capabilities, including managing complex diaries, coordinating high-level meetings, and organizing domestic and international travel. Exhibits strong judgment, discretion, and exceptional organizational skills while maintaining professionalism in a fast-paced environment.

Highest-signal resume keywords
Executive Support ExperienceComplex Diary ManagementMeeting CoordinationTravel CoordinationMicrosoft 365 Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Diary ManagementTravel CoordinationMeeting CoordinationDocument Quality CheckingAdministrative Process Improvement
Soft Skills
Exceptional OrganizationStrong JudgmentExcellent CommunicationRelationship BuildingAttention to Detail
Tools & Technologies
Microsoft OutlookMicrosoft WordMicrosoft PowerPointMicrosoft TeamsMicrosoft SharePoint
Industry Keywords
C-Suite SupportGovernance MeetingsExecutive EngagementsConfidential Information HandlingGlobal Organization Experience

About the role

Key responsibilities & impact
  • Provide high-level, proactive support to the Group Chief Marketing and Revenue Officer
  • Manage the CMRO’s diary, inbox, travel, meetings and executive administration
  • Anticipate needs, manage access and information flow, coordinate senior stakeholders and ensure executive preparedness
  • Proactively manage complex diary, inbox and commitments according to agreed priorities
  • Resolve or appropriately escalate deadlines, travel requirements and scheduling conflicts
  • Manage correspondence and direct requests to the appropriate person
  • Prepare schedules, itineraries and background information for meetings, visits and stakeholder engagements
  • Handle confidential, sensitive and commercially important information
  • Administer leadership meetings, governance forums and executive engagements
  • Coordinate invitations, agendas, paper deadlines, meeting packs, locations, technology and logistics
  • Compile and quality-check papers and briefing materials
  • Record decisions, actions, owners and deadlines and maintain central logs
  • Maintain document-management and version-control arrangements
  • Coordinate logistics for leadership off-sites, town halls, executive visits and senior-team activities
  • Act as the principal coordination point for access to the CMRO
  • Build relationships with leadership teams, Executive Committee and Board offices, external partners and the global EA community
  • Coordinate stakeholder meetings, correspondence, visits and administrative follow-up
  • Plan complex domestic and international travel, including itineraries, accommodation, transport, documentation and contingencies
  • Coordinate end-to-end logistics for executive events, meetings, off-sites and stakeholder engagements
  • Maintain administrative systems for the CMRO Office, including calendars, contacts, distribution lists, meeting records and document repositories
  • Process expenses, invoices, purchase orders and supplier administration
  • Coordinate administrative elements of senior recruitment and onboarding
  • Provide agreed support to other senior Marketing and Revenue leaders
  • Work with other EAs to provide cover and continuity
  • Improve executive-support processes, templates and ways of working
  • Use Microsoft 365, collaboration platforms and AI-enabled productivity tools to improve administrative quality and efficiency

Requirements

What you’ll need
  • Significant experience providing high-level executive support to a C-suite executive, Executive Director or equivalent senior leader in a complex organization
  • Demonstrable experience managing complex diaries, inboxes and executive commitments across multiple priorities and time zones
  • Experience coordinating senior leadership and governance meetings, including agendas, papers, minutes, decisions and action records
  • Proven experience organizing complex domestic and international travel, executive events and leadership activities
  • Experience liaising confidently and professionally with Executive Committee members, Board-level stakeholders and senior external contacts
  • Experience handling confidential, sensitive and commercially important information with discretion and sound judgment
  • A track record of anticipating and resolving administrative, scheduling and logistical issues in fast-moving or ambiguous environments
  • Experience producing and quality-checking high-standard correspondence, presentations, briefing packs and executive documents
  • Experience improving administrative processes and introducing more efficient ways of working
  • Advanced experience using Microsoft 365 and collaboration tools
  • Exceptional organization and time-management skills
  • Strong judgment and ability to determine when escalation is required
  • Excellent written and verbal communication skills
  • Ability to build trusted relationships with senior leaders, EAs and external stakeholders
  • High degree of discretion and professionalism
  • Strong attention to detail and commitment to accuracy
  • Ability to anticipate needs and identify potential issues before they affect executive commitments
  • Confidence working across multiple time zones and with colleagues from different markets and functions
  • Ability to remain calm, flexible and solutions-focused when priorities or plans change
  • Advanced capability in Outlook, Word, PowerPoint, Teams, SharePoint and other relevant collaboration tools
  • Confidence using AI-enabled productivity tools appropriately
  • Ability to work collaboratively with a Business Manager while maintaining clear role boundaries
  • Desirable: experience supporting a newly established, expanding or evolving executive function
  • Desirable: experience working in a global or matrix organization
  • Desirable: experience supporting governance processes involving Executive Committees or Boards
  • Desirable: experience coordinating closely with a Group CEO’s office or equivalent senior corporate office
  • Desirable: experience supporting senior recruitment and onboarding
  • Desirable: experience introducing digital, automation or AI-enabled tools into executive-support processes
  • Desirable: experience contributing to a professional EA network or sharing best practice

Benefits

Comp & perks
  • Competitive salary and bonus (based on personal & company performance)
  • 401(k) with competitive company matching
  • Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
  • Company paid group term life, short- term disability and long-term disability coverage
  • Paid parental leave
  • 4 week paid sabbatical after every 5 years of service
  • Financial Adoption Assistance and Medical Travel Reimbursement Programs
  • Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
  • Recipient of 2024 Cigna’s Well-Being Award for having a best-in-class health and wellness program
  • Dynamic, creative and values-driven culture
  • Modern and open office spaces, complimentary drinks