Solutions Architect – Digital Experience

Hiscox

. Design, govern, and evolve end-to-end technology solutions supporting Digital Experience and the API integration layer in the insurance value chain .

Posted 9/18/2026full-timeBoston • Massachusetts • United StatesMid-LevelSenior💰 $110,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Solution Architecture within insurance technology environments, focusing on scalable and compliant digital experience solutions. Proficient in UX/CX tooling and Agile methodologies, with strong communication and stakeholder engagement skills.

Highest-signal resume keywords

Solution ArchitectureInsurance TechnologyUX/CX ToolingAgile Software DevelopmentStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solution ArchitectureSystems ArchitectureEnterprise ArchitectureCore Insurance PlatformsArchitecture PrinciplesAnalytical SkillsProblem-Solving SkillsTesting MethodologiesArchitecture ArtifactsDigital Experience Solutions

Soft Skills

Communication SkillsStorytelling SkillsPresentation SkillsInterpersonal SkillsOrganizational Skills

Industry Keywords

Digital ExperienceAPI IntegrationAgile EnvironmentArchitecture Review BoardsBusiness Domain Language

About the role

Key responsibilities & impact

Design, govern, and evolve end-to-end technology solutions supporting Digital Experience and the API integration layer in the insurance value chain
Support portals and user interfaces for customers and Agent communities
Drive Digital Experience transformation across the US organization
Partner with business leaders, product owners, engineering teams, and third-party vendors
Ensure solutions are scalable, secure, compliant, and aligned with enterprise architecture standards
Interact with technical engineers and senior executive stakeholders, adapting communication style to stakeholder needs
Own architecture strategy and design for complex programs of work
Communicate technical, architectural, functional, impact, and risk elements to technical and non-technical audiences
Document and develop As-Is, Transformation, and End-State/To-Be architecture artifacts
Defend solutions before local and enterprise Architecture Review Boards
Validate architecture artifacts against current implementations and assess impacts of changes
Engage business domain experts and use business-domain language to convey concepts and recommendations
Assist technical teams in delivering solutions, including understanding testing requirements and participating in solution development using AI and UX/CX technologies
Provide guidance to solution and technical architects on complex architecture issues
Review other architects’ solutions and ensure alignment with program goals

Requirements

What you’ll need

5+ years of experience in solution, systems, or enterprise architecture
5+ years of experience in insurance technology environments
Strong knowledge of current UX/CX tooling, patterns and testing methodologies
Experience with Core Insurance Platforms
Demonstrable practical experience and understanding of best practice architecture principles
Strong communication, storytelling and presentation skills
Ability to engage, influence and motivate stakeholders at all levels
Experience in an Agile software development environment
Strong software engineering or lead developer experience, with ability to apply that experience to Solution Architecture
Track record of managing architecture for multiple change projects/programs in a complex environment
Strong analytical and problem-solving skills
Ability to work autonomously and contribute in a team
Excellent interpersonal, organizational and time management skills
Cooperative, flexible, and able to work well with others

Benefits

Comp & perks

Competitive salary and bonus (based on personal & company performance)
401(k) with competitive company matching
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
Company paid group term life, short-term disability and long-term disability coverage
24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days
Paid parental leave
4 week paid sabbatical after every 5 years of service
Financial Adoption Assistance and Medical Travel Reimbursement Programs
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
Company paid subscription to Headspace to support employees’ mental health and wellbeing
Best-in-class health and wellness program
Dynamic, creative and values-driven culture
Modern and open office spaces, complimentary drinks