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Managing Consultant, IT Operations
HiSolutions AG. Advise clients at management and C-suite level on improving the performance and future readiness of their IT .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT Operations and IT Service Management, with a strong focus on optimizing processes and providing functional leadership. Capable of advising C-suite clients and developing sustainable solutions for organizational transformation and information security.
Highest-signal resume keywords
ITIL FrameworkIT Operations ManagementIT Service ManagementStrategic ThinkingLeadership Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementProcess OptimizationIT Infrastructure AnalysisOrganizational TransformationInformation Security Solutions
Soft Skills
Presentation SkillsCommunication SkillsAnalytical SkillsStructured Work ApproachPersonal Responsibility
Certifications & Qualifications
University Degree
Industry Keywords
C-Suite AdvisoryConsulting ExperienceComplex IT OrganizationsPerformance ImprovementOperational Efficiency
Tech Stack
Tools & technologiesITSM
About the role
Key responsibilities & impact- Advise clients at management and C-suite level on improving the performance and future readiness of their IT
- Analyze and assess IT organizations, including IT infrastructure, operations, and IT service management
- Identify the strengths and weaknesses of IT organizations
- Optimize processes and define clear responsibilities to ensure effective and efficient IT operations delivery
- Provide functional leadership to consultants and support their professional development
- Develop sustainable solutions for information security, IT services, IT operations, and organizational transformation
Requirements
What you’ll need- University degree
- At least five years of relevant project and consulting experience in IT operations or IT service management
- Experience in a leadership role is preferred
- In-depth understanding of ITIL and other relevant frameworks
- Experience managing complex IT organizations
- Strong strategic thinking skills
- Ability to analyze complex interrelationships and derive practical recommendations for action
- High degree of personal responsibility and a structured approach to work
- Excellent presentation and communication skills
- Business-fluent German
Benefits
Comp & perks- Subsidy for a company bicycle or JobRad
- Subsidy for public transport passes
- Fitness membership support
- Preventive healthcare services
- Support for balancing family and work
- Flexible mobile working options
- 30 days of annual leave
- Additional time off on Christmas Eve and New Year's Eve when using just one vacation day
- Sabbatical opportunity
- Professional and personal development opportunities
- Work in dedicated teams characterized by autonomy, trust, and appreciation