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Managing Consultant, IT Service Management
HiSolutions AG. Advise clients at management and C-level .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT Service Management and strategic IT consulting, with a strong focus on leadership, project management, and the application of ITIL frameworks. Possesses excellent communication skills and the ability to analyze complex IT-business interdependencies to drive improvements in service delivery and organizational efficiency.
Highest-signal resume keywords
IT Service ManagementITIL FrameworkLeadership ExperienceStrategic ThinkingProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
IT Service ManagementITIL FrameworkProject ManagementCost Efficiency ImprovementQuality ImprovementScalability EnhancementService Delivery OptimizationComplex IT Organization ManagementStrategic Direction ContributionProfessional Development Support
Soft Skills
LeadershipAnalytical SkillsStructured ApproachOrganizational SkillsPresentation SkillsCommunication Skills
Industry Keywords
Consulting ExperienceC-Level AdvisoryBusiness Value of ITSourcing ProjectsTransformation ProjectsPersonal AccountabilityBusiness-Fluent German
About the role
Key responsibilities & impact- Advise clients at management and C-level
- Identify the connections between IT and the business and contribute to the strategic direction of IT
- Lead IT sourcing and transformation projects
- Achieve sustainable improvements in the cost efficiency, quality, and scalability of the IT organization
- Shape service delivery and increase the business value of IT
- Support the introduction and ongoing development of IT services
- Provide professional leadership to consultants
- Support consultants in their professional development
Requirements
What you’ll need- University degree completed
- At least five years of relevant project and consulting experience in IT service management
- Leadership experience is preferred
- Sound understanding of ITIL and other relevant frameworks
- Experience managing complex IT organizations
- Strong strategic thinking skills
- Ability to analyze complex interdependencies and derive practical recommendations for action
- High level of personal accountability
- Structured and organized approach to work
- Excellent presentation and communication skills
- Business-fluent German
Benefits
Comp & perks- Subsidy for a company bicycle through JobRad
- Subsidy for public transportation tickets
- Fitness membership subsidy
- Preventive healthcare benefits
- Support for balancing family and work
- Option to work remotely
- 30 days of annual leave
- Christmas Eve and New Year’s Eve off for just one vacation day each
- Sabbatical opportunity