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Managing Consultant, IT Service Management
HiSolutions AG. Advise clients at management and C-suite level .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT Service Management and strategic IT consulting, with a strong focus on ITIL frameworks and leadership in complex IT organizations. Capable of advising C-suite clients and enhancing the business value of IT through effective service delivery models.
Highest-signal resume keywords
IT Service ManagementITIL FrameworkStrategic ThinkingLeadership ExperienceBusiness-Fluent German
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementIT TransformationService Delivery DesignCost Efficiency ImprovementQuality ManagementScalability EnhancementComplex IT Organization ManagementProfessional Development Support
Soft Skills
Excellent Communication SkillsStructured ApproachOrganizational SkillsAnalytical SkillsPresentation Skills
Industry Keywords
C-Suite AdvisoryIT SourcingBusiness Value EnhancementConsulting ExperienceManagement Level Engagement
About the role
Key responsibilities & impact- Advise clients at management and C-suite level
- Identify connections between IT and the business and contribute to the strategic direction of clients’ IT organizations
- Lead IT sourcing and transformation projects to sustainably improve the cost efficiency, quality, and scalability of IT organizations
- Design service delivery models and increase the business value of IT
- Support the implementation and continuous development of IT services
- Provide professional leadership to consultants and support their professional development
Requirements
What you’ll need- Completed university degree
- At least five years of relevant project and consulting experience in IT service management
- Experience in a leadership role preferred
- In-depth understanding of ITIL and other relevant frameworks
- Experience managing complex IT organizations
- Strong strategic thinking skills
- Ability to analyze complex relationships and derive practical recommendations for action
- High degree of personal responsibility
- Structured and organized approach to work
- Excellent presentation and communication skills
- Business-fluent German
Benefits
Comp & perks- Subsidy for a company bike through the JobRad program
- Subsidy for public transportation tickets
- Fitness membership subsidy
- Preventive healthcare benefits
- Support for balancing family and work
- Option to work remotely
- 30 days of annual leave
- Paid time off on Christmas Eve and New Year’s Eve when taking only one vacation day for each occasion
- Opportunity to take a sabbatical