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Hitachi

Site IT Service Delivery Specialist

Hitachi

. Provide onsite field support and technical support for IIoT solutions and digital factory related applications .

Posted 10/14/2026full-timeXiamen • ChinaJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in developing and maintaining Industrial IoT solutions, with a strong focus on troubleshooting, integration, and compliance within digital factory environments. Proficient in collaborating with cross-functional teams and preparing technical documentation to support operational excellence.

Highest-signal resume keywords
Industrial IoT DevelopmentKepware ConfigurationThingWorx IntegrationTroubleshooting and Root Cause AnalysisFluent English Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Industrial IoT SolutionsTroubleshootingRoot Cause AnalysisData IntegrationEnd-to-End TestingMESSCADA/HMIMachine ConnectivityDatabase ManagementDigital Quality
Soft Skills
Proactive Problem SolvingGood CommunicationTeamworkAccountabilityIndependence
Tools & Technologies
Kepware ServerEXThingWorxDigital PlatformsProduction EquipmentTorque Tools
Industry Keywords
Digital FactoryManufacturing DevicesComplianceAutomation TechnologyElectrical Engineering

Tech Stack

Tools & technologies
IoT

About the role

Key responsibilities & impact
  • Provide onsite field support and technical support for IIoT solutions and digital factory related applications
  • Conduct troubleshooting and root cause analysis
  • Develop and maintain Industrial IoT (IIoT) solutions
  • Work with the global digital factory team to integrate manufacturing devices with digital platforms such as Kepware and ThingWorx
  • Configure and manage Kepware ServerEX, including channels, devices, tags, and communication drivers for industrial equipment
  • Perform onboarding, configuration, testing, and troubleshooting of torque tools and production equipment in factory environments
  • Maintain data integration solutions between ThingWorx, Kepware, external applications, and databases
  • Support migrations across Development, QA, and Production environments, including application, database, and file repository migrations
  • Collaborate with operations, manufacturing, automation, and IT teams
  • Prepare technical documentation, SOPs, test cases, and deployment guides
  • Perform end-to-end testing, validation, and monitoring of industrial applications
  • Ensure compliance with applicable external and internal regulations, procedures, and guidelines
  • Uphold Hitachi Energy’s safety and integrity values

Requirements

What you’ll need
  • Bachelor’s degree in Electrical Engineering, Computer Science, Automation Technology, or similar
  • 2-5 years of professional experience in Industrial IoT development and support
  • Hands-on experience in several areas: MES, SCADA/HMI, machine connectivity, digital quality, traceability, material flow, visualization, databases or workflow digitalization
  • Experience coordinating Operations, Engineering, Quality in digital industrial environment
  • Fluent English skill of speaking, listening, and writing
  • Willingness to travel extensively to support multiple factory sites and work flexible hours, including weekends, to meet operational and production requirements
  • Proactive and solution-oriented with ownership
  • Good communication skill, actively providing service and great teamworking
  • Accountable and independent, tackling challenges head-on

Benefits

Comp & perks
  • Up to 30 days full paid leaves per year
  • Flexible Benefit program (Supplementary Pensions included)
  • Medical Insurance(outpatient and inpatient)
  • Long service awards
  • Flexible Working(subject to role)