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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales strategy development, technical product support, and customer relationship management. Proficient in operating laboratory equipment and delivering technical presentations while ensuring compliance with safety and documentation standards.
Highest-signal resume keywords
Sales Strategy DevelopmentTechnical Product SupportCustomer Relationship ManagementLaboratory Equipment OperationTechnical Documentation Techniques
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
XRF Equipment OperationOES Equipment OperationLC Equipment OperationUV-Vis/NIR Equipment OperationFL Equipment OperationLIBS Equipment OperationTechnical ReportingSales ForecastingData AnalysisTechnical Marketing Material Development
Soft Skills
Strong Communication SkillsOrganizational SkillsAnalytical SkillsProblem-Solving SkillsLeadership Skills
Tools & Technologies
Salesforce.comExcelWordPowerPointOutlookCloud-Based Systems
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Laboratory PracticesSafety ProceduresTechnical SupportCustomer RelationsProduct Demonstrations
Tech Stack
Tools & technologiesCloudSFDC
About the role
Key responsibilities & impact- Achieve revenue and earnings targets for assigned sales accounts
- Develop sales forecasts, plans, and strategies for future business
- Manage sales, service, and technical support across product lines
- Build and maintain long-term customer relationships at management and executive levels
- Provide technical product support for the assigned territory and occasionally other regions
- Perform instrument demonstrations, application studies, technical reporting, and pre- and post-sales support
- Deliver technical seminars, product presentations, and demonstrations
- Communicate with customers, factory engineers, and vendors to ensure effective product support
- Work with Sales, Applications, and Product Marketing teams to promote and demonstrate products
- Attend conferences, exhibitions, and industry shows
- Develop and implement sales strategies to grow sales and introduce new products
- Document customer requirements and meeting information
- Coordinate internal communication and actions to secure sales and resolve customer difficulties
- Forecast accurately and achieve budget objectives
- Maintain account, call, quote, lead, and expense records in Salesforce.com
- Analyze customer samples and document findings in application reports stored in cloud-based systems
- Assist staff and customers with technical support and application issues
- Visit prospective and existing customers to support sales and resolve application or calibration issues
- Provide sales staff with technical information for customer questions
- Generate technical data for advertising, proof statements, journal publications, and other documentation
- Develop and edit technical marketing materials and reports
- Comply with company policies and perform other assigned duties
Requirements
What you’ll need- Required Bachelor of Science / Bachelor of Arts in Biology, Physics, Materials Science, Chemistry, Biochemistry, or related field
- Must have and retain a valid driver’s license in the resident state and be insurable by the company’s insurance provider
- Four or more years’ experience operating XRF, OES, LC, UV-Vis/NIR, FL, and/or LIBS equipment
- Strong English written and verbal communication skills
- Proven knowledge of Excel, Word, PowerPoint, and Outlook
- Ability to communicate through phone, email, text, and digital media
- Ability to work independently
- Organizational, analytical, problem-solving, and customer-relations skills
- Ability to speak and present before audiences, classes, or educators
- Leadership skills, strong work ethic, and willingness to work as part of a team
- Knowledge of technical documentation techniques
- Thorough knowledge of laboratory practices, safety, procedures, and equipment
Benefits
Comp & perks- Incentive pay and/or allowances may be available in addition to base pay
- Reasonable accommodation in the application, interview, testing, and selection process
