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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management, including product strategy, roadmap development, and customer engagement. Proficient in conducting customer discovery and validation, synthesizing insights, and collaborating cross-functionally to drive product success.
Highest-signal resume keywords
Product Management ExperienceCustomer DiscoveryProduct Strategy DevelopmentStakeholder ManagementUsability Research
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Roadmap DevelopmentProduct OwnershipConcept ValidationPrototype TestingDecision-MakingEvidence-Based Product DirectionPilot Program ManagementCustomer EngagementSynthesis of EvidenceProduct Judgment
Soft Skills
Strong CommunicationFacilitation SkillsInfluencing Without AuthorityStakeholder EngagementProblem-Solving
Industry Keywords
Third-Party Risk ManagementCybersecurityGovernanceRiskComplianceAssurancePrivacyAuditHITRUST EcosystemCustomer Segments
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Own product direction, customer outcomes, strategy, priorities, and roadmap for relying party-facing capabilities
- Lead discovery, validation, launch, and post-launch learning for the emerging relying party product line
- Develop a deep understanding of relying party workflows, challenges, and desired outcomes
- Build the product roadmap from the ground up and provide evidence-based product direction
- Understand the broader HITRUST ecosystem, including assessed entity and external assessor workflows
- Define product opportunities, desired outcomes, and measures of success
- Evaluate delivered capabilities against intended customer and business outcomes
- Lead customer engagement through discovery, concept validation, pilots, launch, and post-launch learning
- Develop discovery plans, hypotheses, research questions, and learning objectives
- Recruit customers and stakeholders with Customer Success and Sales
- Conduct customer interviews, concept reviews, demonstrations, and structured feedback sessions
- Synthesize evidence into themes, problem statements, opportunities, and recommendations
- Partner with Product Design on problem framing, research, workflows, prototypes, and usability testing
- Evaluate potential solutions with customers and inform product decisions
- Own product management aspects of pilots, design-partner programs, beta programs, and limited releases
- Define pilot objectives, hypotheses, success criteria, and learning requirements
- Decide whether capabilities should advance, change, undergo further validation, or stop
- Partner cross-functionally with Product Marketing, Customer Success, Sales, Engineering, Product Owners, and other stakeholders on launch readiness, adoption, and delivery
- Translate strategy, customer context, and desired outcomes into delivery while Product Owners own sprint execution
Requirements
What you’ll need- 5-7 years of product management or closely related experience, including significant product ownership and decision-making responsibility
- Demonstrated experience owning product strategy, prioritization, or roadmap decisions
- Strong product judgment and ability to make thoughtful tradeoffs in ambiguous environments
- Ability to translate customer, market, and business evidence into product recommendations and decisions
- Experience conducting customer discovery, concept validation, prototype testing, or usability research
- Experience partnering closely with Product Design
- Experience leading or supporting pilots, beta programs, early-access programs, or design-partner programs
- Strong facilitation, communication, synthesis, and stakeholder-management skills
- Ability to influence cross-functional teams without direct authority
- Willingness to travel approximately 25% for periodic on-site relying party engagements, pilot visits, and stakeholder meetings
- Preferred: Experience in third-party risk management, cybersecurity, governance, risk, compliance, assurance, privacy, or audit
- Preferred: Experience launching products for new customer segments
- Preferred: Experience working with shared platforms and geographically distributed Product and Engineering teams
Benefits
Comp & perks- Equal opportunity employer committed to diversity and inclusion in the workplace
- Periodic on-site relying party engagements, pilot visits, and stakeholder meetings (travel opportunity; approximately 25% travel)