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HITRUST

Vice President, Sales Operations

HITRUST

. Lead the strategy, systems, analytics, forecasting, and operational excellence of the revenue organization .

Posted 9/25/2026full-timeRemote • United StatesLeadWebsite

Tech Stack

Tools & technologies
Tableau

About the role

Key responsibilities & impact
  • Lead the strategy, systems, analytics, forecasting, and operational excellence of the revenue organization
  • Own company-wide bookings, pipeline, revenue, and renewal forecasting processes
  • Deliver accurate and predictable forecasts while identifying revenue risks and upside opportunities
  • Develop forecasting models and executive reporting frameworks
  • Lead weekly forecast reviews and pipeline inspection cadences
  • Manage and optimize the entire lead-to-revenue process
  • Establish and monitor pipeline coverage, conversion rates, stage progression, and sales velocity metrics
  • Partner with Marketing, Sales, Customer Success, and Partnerships to improve funnel performance and revenue outcomes
  • Build and maintain executive dashboards, scorecards, and performance reports
  • Deliver insights on productivity, territory performance, win rates, customer retention, partner performance, and revenue growth
  • Serve as the trusted source for revenue-related reporting presented to senior leadership, executives, and the Board
  • Drive annual planning, territory design, capacity modeling, and quota planning
  • Support compensation plan administration and performance measurement
  • Develop and track strategic sales plays and company initiatives
  • Own planning and execution of QBRs, Annual Operating Plans, SKO, Leadership Offsites, Revenue Performance Reviews, Forecast Summits, and the Executive Sponsor Program
  • Lead adoption of AI across the revenue organization using tools such as Claude, ChatGPT, Copilot, Gong AI, and Salesforce AI
  • Automate manual processes and build scalable AI-assisted workflows
  • Serve as business owner for Salesforce, Gong, revenue intelligence platforms, and sales technology systems
  • Drive improvements in data quality, reporting accuracy, workflow automation, and system adoption
  • Evaluate and implement technologies that improve sales productivity and operational effectiveness

Requirements

What you’ll need
  • 10+ years of experience in Sales Operations, Revenue Operations, Business Intelligence, or GTM Strategy
  • 5+ years leading high-performing Sales Operations or Revenue Operations teams
  • Demonstrated success supporting high-growth SaaS organizations
  • Proven experience owning forecasting, pipeline management, territory planning, and sales analytics
  • Experience presenting business insights and recommendations to executive leadership teams
  • Expert knowledge of Salesforce and CRM optimization
  • Experience with BI and analytics platforms such as Tableau, Power BI, Looker, or similar solutions
  • Strong analytical, financial modeling, and reporting capabilities
  • Deep understanding of sales processes, funnel management, and revenue operations best practices
  • Demonstrated experience leveraging AI tools to improve business outcomes
  • Hands-on proficiency with Claude, ChatGPT, Copilot, and modern AI productivity platforms
  • Ability to design and implement AI-driven operational workflows and reporting solutions
  • Executive presence and exceptional communication skills
  • Strategic thinker with a strong bias toward execution
  • Highly organized and detail-oriented
  • Strong cross-functional leadership and influencing skills
  • Comfortable operating in a fast-paced, high-growth environment
  • Relentless focus on accountability, data quality, and measurable outcomes

Benefits

Comp & perks
  • Equal opportunity employer committed to diversity and inclusion in the workplace