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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in donor communication strategies, content creation, and stakeholder engagement, with a strong focus on optimizing donor journeys and enhancing fundraising outcomes. Proficient in managing digital content and utilizing various communication channels to effectively convey organizational impact and values.
Highest-signal resume keywords
Fluent In DutchDonor-Centric MindsetCMS Management Including WordPressEmail Marketing PlatformsContent Creation And Storytelling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
FundraisingDonor CommunicationsContent DevelopmentProject ManagementWeb Content OptimizationDigital FundraisingAnalytics Tools Including GA4Event CoordinationStakeholder EngagementCommunication Material Development
Soft Skills
Written CommunicationRelationship BuildingCreativityAttention To DetailCollaboration
Tools & Technologies
Microsoft Office SuiteCanvaAdobe Creative SuiteCRM Systems Including EngageEmail Marketing Platforms
Certifications & Qualifications
Bachelor's Degree In Communications, Marketing, Fundraising, Journalism, Public Relations, Or Related Field
Industry Keywords
Donor EngagementFundraising ObjectivesCampaign MaterialsCommunity EngagementBrand Identity
Tech Stack
Tools & technologiesWordPress
About the role
Key responsibilities & impact- Engage, retain, and grow Hivos' community of private donors in the Netherlands
- Develop and execute donor communication plans
- Coordinate and produce monthly email newsletters for private donors
- Manage multiple annual direct mailings
- Create and adapt communication materials across online and offline channels
- Monitor donor communication performance and improve engagement and retention
- Develop compelling stories communicating Hivos' impact, values, and program results to Dutch audiences
- Gather, create, and adapt content from program teams and international colleagues
- Translate complex program information into accessible content for supporters and prospects
- Ensure storytelling aligns with Hivos' brand identity, fundraising objectives, and audience needs
- Support campaign materials, publications, and promotional content
- Develop and coordinate collaborations, partnerships, and events
- Contribute to external events and visibility opportunities
- Support donor events and engagement activities
- Evaluate partnerships and events against engagement and fundraising objectives
- Manage and maintain Dutch-language website content
- Optimize website content for user experience, supporter engagement, and fundraising outcomes
- Align website content with campaigns and donor journeys
- Collaborate with fundraising, communications, program, and digital engagement colleagues
- Adapt global content and campaigns for Dutch audiences
- Contribute to external engagement, fundraising, and communications planning
- Share donor, supporter, and partner insights to improve strategies
- Provide advisory and capacity-building support for fundraising campaigns in other markets
Requirements
What you’ll need- Must live in the Netherlands
- Must possess a valid work permit for the Netherlands
- Fluent in Dutch
- Strong written communication and storytelling skills
- Relationship building and stakeholder engagement skills
- Donor-centric mindset
- Planning and project management skills
- Creativity and content development skills
- Attention to detail and quality assurance
- Collaboration and teamwork skills
- Results orientation and initiative
- CMS management, including WordPress
- CRM systems, including Engage
- Email marketing platforms
- Microsoft Office Suite
- Content creation tools, including Canva and Adobe Creative Suite
- Basic understanding of digital fundraising and donor journeys
- Web content optimization and analytics tools, including GA4 and/or Matomo
- Bachelor's degree level or equivalent professional experience in Communications, Marketing, Fundraising, Journalism, Public Relations, or a related field
- Minimum 3–5 years of experience in fundraising, donor communications, marketing, stakeholder engagement, or a similar role
- Experience developing communication materials for donor or customer audiences across multiple channels
- Experience coordinating events, partnerships, or engagement activities
- Demonstrated experience in content creation and storytelling
- Experience working with website content management systems and email marketing platforms
- Affinity with the mission and values of Hivos
- Cover letter of maximum 1 page and CV of maximum 2 pages
- Professional references from previous employers may be requested
- Safeguarding vetting may be conducted
- Police clearance (VOG) may be required where applicable
- Social media and CV information may be checked
Benefits
Comp & perks- Laptop provided
- Travel expenses according to commuting policies
- Participation in the pension fund
- Flexible working arrangements to be discussed
- Stimulating work environment in a professional international organization
- Professional references and safeguarding vetting process
- Potential contract extension after the initial one-year term