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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in fundraising campaign management, donor acquisition, and data analysis, with a strong focus on budget management and data-driven decision making. Proficient in utilizing CRM systems and dashboarding tools to enhance fundraising performance and collaboration across teams.
Highest-signal resume keywords
Fundraising Campaign ManagementData AnalysisBudget ManagementMicrosoft 365 Engage CRMGDPR Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisBudget ManagementFundraising Campaign ManagementDashboardingProject ManagementAnalytical SkillsVisual Design CompetenciesMicrosoft Excel (Advanced)Microsoft Power BIAdobe Creative Cloud Suite
Soft Skills
CollaborationTeamworkStrategic ThinkingResults OrientationCommunication
Tools & Technologies
Microsoft 365 Engage CRMMicrosoft Power BIMicrosoft ExcelAdobe Creative Cloud Suite
Industry Keywords
Donor AcquisitionData-Driven Decision MakingFundraisingTelemarketingDigital FundraisingAgency ManagementAudience SelectionCampaign ImprovementLocal Dutch RegulationsHivos Mission and Values
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Support management and optimization of Face-to-Face, Telemarketing, and Digital fundraising channels
- Monitor channel performance and identify opportunities to improve donor acquisition, conversion, and retention
- Support fundraisers in negotiating contracts and coordinate with external agencies and fundraising partners
- Share data-driven reports and insights with external partners to improve donor quality
- Maintain working relationships with external agencies and partners
- Support budget planning for fundraising channels
- Monitor performance against budgets and recommend corrective actions
- Monitor donor acquisition, retention, attrition, and lifetime value metrics
- Create, maintain, and improve fundraising performance reports and dashboards
- Monitor and report overall fundraising income across all channels
- Improve donor segmentation and implement data-driven campaign improvements
- Support a data-driven decision-making culture across the fundraising team
- Coordinate with external data partners on testing and recommendations
- Prepare, maintain, and deliver audience selections and data extracts for fundraising campaigns
- Implement GDPR and local regulatory changes
- Administer and support the Microsoft 365 Engage CRM system
- Test CRM updates and communicate upcoming changes
- Support designs for merchandise, visuals, print media, and other outputs
- Collaborate with communications, marketing, programs, and fundraising colleagues
- Provide advisory and capacity-building support for campaigns in markets outside the Netherlands
Requirements
What you’ll need- Must live in the Netherlands
- Valid work permit for the Netherlands
- Bachelor's degree in Marketing, Communications, Business, Fundraising, or a related field
- Minimum 3–5 years of experience in marketing, fundraising, or data analytics
- Experience with fundraising campaigns, donor acquisition, and data analysis
- Experience managing agencies and other external partners
- Experience or affinity with dashboarding and/or programming
- Strong analytical and project management skills
- Strategic thinking and results orientation
- Data-driven decision making
- Budget management
- Collaboration and teamwork
- Good technical skills and knowledge of CRM systems, dashboarding, and reporting tools
- Basic knowledge of GDPR rules and local Dutch regulations
- Visual and design competencies
- Knowledge of Microsoft 365 Engage CRM, Microsoft Power BI, Microsoft Excel (Advanced), and Adobe Creative Cloud Suite
- Affinity with the mission and values of Hivos
- Cover letter of maximum 1 page and CV of maximum 2 pages
- Professional references may be requested
- Safeguarding vetting may be conducted
- Police clearance (VOG) may be required where applicable
- Social media and CV information may be checked
Benefits
Comp & perks- Laptop provided
- Travel expenses according to commuting policies
- Participation in the pension fund
- Flexible working arrangements to be discussed
- Stimulating work environment in a professional international organization
- Professional references and safeguarding vetting as part of the final selection process
- Possible contract extension after the initial one-year fixed term
