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Accounts Receivable Representative
HNL Lab Medicine. Coordinate patient, client, and insurance billings for the medical facility .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in medical billing processes, including coordination of patient and insurance billings, verification of financial information, and adherence to third-party payor requirements. Capable of effectively communicating with patients and clients while maintaining accurate records and processing payments.
Highest-signal resume keywords
Medical Billing CoordinationThird-Party Payor KnowledgeData Entry SkillsInsurance Payment ProcessingCustomer Claims Investigation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical BillingFinancial VerificationInsurance Payment ProcessingData EntryBasic ArithmeticInvoice ProcessingPrior AuthorizationClaims ResearchRefund Request SubmissionStandard Operating Procedures
Soft Skills
Effective CommunicationProblem SolvingAttention to DetailTeam CollaborationCustomer Service
Tools & Technologies
Medical Record SoftwareMS OfficeWindows
Industry Keywords
Patient BillingAccounts ReceivableInsurance DenialsBilling InquiriesCo-PaymentsAllowancesDiscountsDemographic InformationBilling InformationStaffing Shortages
About the role
Key responsibilities & impact- Coordinate patient, client, and insurance billings for the medical facility
- Maintain detailed knowledge of third-party payor billing requirements and rules
- Verify financial and demographic information
- Apply allowances, discounts, and co-payments properly
- Process insurance payments in the computerized system
- Obtain prior authorizations and perform patient benefit investigations
- Contact accounts, physicians, or patients to obtain missing billing information
- Re-bill insurance companies or other third parties to secure payment
- Assist with training personnel on the computerized billing system
- Adhere to department Standard Operating Procedures
- Respond to patient/client billing and statement inquiries by phone or mail
- Obtain and mail invoice copies upon request
- Research and process customer claims of invoice payment
- Answer accounts receivable phone inquiries and follow up with patients/clients
- Identify insurance or patient overpayments and submit refund request forms
- Investigate insurance denials to maximize reimbursement
- Accept additional responsibilities during staffing shortages
Requirements
What you’ll need- High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information one-on-one and in small group situations
- Ability to perform basic arithmetic with whole numbers, common fractions, and decimals
- Ability to compute rate, ratio, and percent and interpret bar graphs
- Ability to apply common-sense understanding to written, oral, or diagram instructions
- Ability to deal with problems involving several concrete variables in standardized situations
- Basic computer skills, including Windows, medical record software, and MS Office
- Proficient data entry skills of 40–50 wpm
- Basic knowledge of standard office equipment
- No certifications required
Benefits
Comp & perks- Equal opportunity employment policy
- Reasonable accommodations for individuals with disabilities
- Benefits and educational programs/social activities referenced as covered personnel programs