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Accounts Receivable Representative
HNL Lab Medicine. Coordinate all patient, client, and insurance billings for the medical facility .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient billing coordination, including knowledge of third-party payor requirements and proficiency in computerized billing systems. Capable of effectively communicating with patients and insurance companies to resolve billing inquiries and maximize reimbursement.
Highest-signal resume keywords
Patient Billing CoordinationThird-Party Payor KnowledgeComputerized Billing SystemsData Entry SkillsInsurance Claims Investigation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Billing RequirementsInsurance Payment ProcessingPrior AuthorizationInvoice ProcessingBasic Arithmetic
Soft Skills
Effective CommunicationProblem SolvingAttention to Detail
Tools & Technologies
Medical Record SoftwareMS OfficeWindows
Industry Keywords
Health InsuranceAccounts ReceivableStandard Operating ProceduresPatient Benefit InvestigationsInsurance Denials
About the role
Key responsibilities & impact- Coordinate all patient, client, and insurance billings for the medical facility
- Maintain detailed knowledge and application of third-party payor billing requirements
- Ensure financial and demographic information is correct and complete
- Apply allowances, discounts, and co-payments properly
- Process insurance payments to patient accounts in a computerized system
- Obtain prior authorizations and perform patient benefit investigations
- Contact accounts, physicians, or patients to obtain missing billing information
- Re-bill insurance companies or other third parties to secure payment
- Assist with training personnel on the computerized billing system
- Maintain department Standard Operating Procedures
- Respond to patient/client billing and statement inquiries by phone or mail
- Obtain and mail invoice copies upon request
- Research and process customer claims of invoice payment
- Answer accounts receivable phone inquiries and follow up with patients/clients
- Identify insurance or patient overpayments and submit refund request forms
- Investigate insurance denials to maximize reimbursement
Requirements
What you’ll need- High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience
- Prefer experience with health insurance companies
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to perform basic arithmetic and compute rate, ratio, and percent
- Ability to apply common-sense understanding to carry out written, oral, or diagram instructions
- Basic computer skills, including Windows, medical record software, and MS Office
- Proficient data-entry skills of 40–50 wpm
- Basic knowledge of standard office equipment
- No certifications required
Benefits
Comp & perks- Equal opportunity employer
- Benefits are included among personnel programs, but no specific benefits are listed