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Food Server – PT
Ho-Chunk, Inc.. Practice, support, and uphold the Mission, Vision, and Values of WarHorse Gaming .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates exceptional guest service and communication skills while maintaining a professional appearance and positive attitude. Proficient in food and beverage service, with a strong commitment to following health codes and safety procedures.
Highest-signal resume keywords
Customer ServiceFood Handler CertificationServSafe CertificationTIPS Alcohol CertificationNebraska Gaming License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Point-Of-Sale SystemFood And Beverage ServiceMenu KnowledgeTable Busser SkillsDeep-Cleaning Duties
Soft Skills
Communication SkillsAttention To DetailPositive AttitudeTeam CollaborationFlexibility
Tools & Technologies
SmartphonesTabletsTouchscreen Technology
Certifications & Qualifications
Food Handler CertificationServSafe CertificationTIPS Alcohol Certification
Industry Keywords
Guest ServiceDining EnvironmentHealth CodesSafety ProceduresAlcoholic Beverages
About the role
Key responsibilities & impact- Practice, support, and uphold the Mission, Vision, and Values of WarHorse Gaming
- Provide prompt, courteous, and professional food and beverage service to all guests
- Greet guests upon arrival and thank them as they depart
- Take accurate food and beverage orders and enter them into the point-of-sale system
- Serve food and alcoholic/non-alcoholic beverages in accordance with company standards and applicable laws
- Maintain thorough knowledge of menu items, daily specials, and beverage offerings
- Monitor guest tables by clearing dishes and replacing china, silverware, and glassware as needed
- Polish china, glassware, and silverware daily
- Clean, organize, and maintain the dining room, including assigned deep-cleaning duties
- Complete opening, closing, and side work responsibilities
- Bus tables and assist with maintaining a clean, welcoming dining environment
- Assist hosts, food runners, and fellow servers to ensure efficient service
- Record guest preferences in the reservation system to personalize future visits
- Recognize returning guests and provide personalized service whenever possible
- Follow company policies, health codes, safety procedures, and regulatory requirements
- Attend required meetings and training sessions
- Maintain a professional appearance and positive attitude
- Perform other duties as assigned
Requirements
What you’ll need- Must be 19 years of age or older
- High school diploma or equivalent
- Strong customer service and communication skills
- Ability to work in a fast-paced environment while maintaining attention to detail
- Ability to use smartphones, tablets, and touchscreen technology
- Commitment to exceptional guest service and ethical conduct
- Must be available for flexible schedules, including days, evenings, weekends, holidays, and grave shifts based on business needs
- Must be able to obtain and maintain a Nebraska Gaming License
- Food Handler Certification required
- ServSafe Certification required
- TIPS Alcohol Certification required
- Responsible for serving alcoholic beverages
- Frequent standing and walking throughout the shift
- Lifting and carrying up to 50 pounds
- Exposure to moderate noise levels and occasional secondhand smoke
- Repetitive hand movements and prolonged periods of physical activity
- Preferred: Three (3) years of serving and customer service experience
- Preferred: Previous experience using mobile devices or tablet applications in a restaurant environment
Benefits
Comp & perks- Federal Employees Medical Coverage
- Full Insurance Coverage offerings
- 401(k) with Immediate Vesting & Company Match
- Quarterly Incentive Program
- Vacation, Holiday & Sick Days
- Tips