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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service and sales capabilities, with a focus on upselling and maintaining customer relationships. Proficient in managing multiple tasks and utilizing technical knowledge to support sales growth and reporting functions.
Highest-signal resume keywords
Customer Service ExperienceSales ExperienceStrong Verbal And Written SkillsProficiency With Microsoft ExcelNegotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer Record ManagementQuote PreparationPayment ProcessingMonthly ReportingSpreadsheet Creation
Soft Skills
Interpersonal SkillsAbility To UpsellInfluence And PersuasionPrioritizationIndependent Work
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft OutlookInternet ExplorerStandard Office Equipment
Certifications & Qualifications
High School DiplomaValid Driver’s License
Industry Keywords
Sales GrowthCustomer ServiceTechnical KnowledgeCollection EffortsProfessional Office Environment
About the role
Key responsibilities & impact- Professionally promote All Native Solutions
- Assist in achieving sales growth
- Provide courteous customer service for incoming calls
- Prepare quotes for current and potential clients
- Update customer records in the company database
- Create spreadsheets to track quotes and clients
- Apply payments
- Use collection efforts to keep accounts current
- Perform monthly reporting functions
- Operate standard office equipment in a professional office environment
- Travel primarily locally during the business day
Requirements
What you’ll need- Previous customer service experience required (3+ years high volume)
- Sales experience preferred
- Ability to upsell preferred
- Strong verbal and written skills
- Superior interpersonal skills to build rapport with prospective and existing customers
- Ability to set priorities and manage multiple tasks
- Ability to work independently with minimal supervision
- Demonstrated ability to learn and apply technical knowledge
- Strong influence, persuasion, and negotiation skills
- Moderate technical knowledge required
- Reliable with high personal integrity
- Proficiency with PCs, Microsoft Word, Excel, Outlook, and Internet Explorer
- High School diploma or equivalent required
- Valid driver’s license and insurability under the company insurance provider/program
Benefits
Comp & perks- Part-time schedule, Monday through Friday, 9 a.m. to 2 p.m.
- Local travel during the business day
- Equal opportunity employment
- Preference may be extended to persons of Indian descent in accordance with applicable laws