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PT Beverage Server – Days/Swings
Ho-Chunk, Inc.. Provide prompt, friendly, and efficient service of beverages to guests.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing exceptional guest service and maintaining compliance with liquor laws and responsible alcohol service training. Proficient in operating POS systems and managing beverage preparation in a fast-paced environment.
Highest-signal resume keywords
Customer Service ExcellencePOS System OperationServSafe CertificationAlcohol Awareness CertificationFlexible Scheduling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Beverage PreparationDrink GarnishingOrder InputGlassware ManagementManual Dexterity
Soft Skills
Friendly ServiceProfessional AppearanceTeam RelationsEthical ConductAdaptability
Tools & Technologies
Point-of-Sale SystemTouch-Screen DevicesMobile DevicesTablet Applications
Certifications & Qualifications
ServSafe CertificationAlcohol Awareness Certification
Industry Keywords
Liquor LawsS.M.A.R.T. TrainingT.I.P.S. TrainingHigh-Volume EnvironmentCustomer Service
About the role
Key responsibilities & impact- Provide prompt, friendly, and efficient service of beverages to guests.
- Accurately input drink orders into the Point-of-Sale (POS) system.
- Prepare and garnish drinks according to established standards.
- Retrieve and clear used glassware in a timely manner.
- Maintain knowledge of drink menus and promotions to assist guests.
- Comply with all local, state, and federal liquor laws, as well as internal policies and procedures.
- Follow all guidelines under S.M.A.R.T. or T.I.P.S. training for responsible alcohol service.
- Maintain proper balance of assigned server bank, where applicable.
- Promote positive guest and team relations by maintaining a professional appearance and demeanor.
- Attend required meetings and training sessions.
- Perform additional duties as assigned.
- Work varying schedules, including evenings, weekends, holidays, and extended hours based on business needs.
Requirements
What you’ll need- Must be 19 years of age or older.
- High school diploma or equivalent education required.
- Previous customer service experience preferred.
- Ability to operate POS systems and touch-screen devices.
- Demonstrated commitment to guest service excellence and ethical conduct.
- Ability to work flexible schedules, including nights, weekends, and holidays.
- Previous experience using mobile devices or tablet applications preferred.
- ServSafe and Alcohol Awareness certifications preferred.
- Frequent walking and standing for extended periods.
- Ability to lift and carry up to 50 lbs. as needed.
- Exposure to secondhand smoke, loud noise, and temperature variations.
- Frequent bending, reaching, and manual dexterity required for serving tasks.
- Must be able to work in a fast-paced, high-volume environment.
- All new hires must successfully complete a pre-employment drug screening.
- Employees may also be subject to random drug screenings during their employment.
Benefits
Comp & perks- Federal Employees Medical Coverage
- Full Insurance Coverage offerings
- 401K Company Match and 100% Vesting Immediately
- Quarterly Incentive Program
- Vacation, Holiday & Sick Days
- Discounted Meal Program
- A mission-driven culture dedicated to economic advancement and community impact
- Career stability and opportunities across diverse industries
- A collaborative work environment that encourages innovation and professional growth