Quality Control Manager

Ho-Chunk, Inc.

. Implement and maintain proprietary, site-specific quality control processes and procedures using company-approved systems and software .

Posted 10/6/2026full-timeWest Point • New York • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in quality control processes and procedures within healthcare facilities, ensuring compliance with regulatory standards and effective communication with stakeholders. Proficient in analyzing quality data to drive continuous improvement initiatives and manage quality control documentation.

Highest-signal resume keywords

Quality Control EvaluationRegulatory Compliance KnowledgeAnalytical Problem-Solving SkillsHealthcare Facility OperationsCommunication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Quality Control ProcessesQuality InspectionsData AnalysisCorrective Action CoordinationQuality ReportingBudget ManagementProcess ImprovementRisk Mitigation StrategiesFacilities ManagementDocumentation Management

Soft Skills

Interpersonal CommunicationDecision-MakingIndependent WorkTeam CollaborationTraining and Guidance

Tools & Technologies

Computerized Maintenance Management SystemsOffice SoftwareQuality Control SoftwareData Tracking SystemsProject Management Tools

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Occupational Safety and Health AdministrationNational Fire Protection AssociationThe Joint CommissionHealthcare ComplianceMilitary Medical Facilities

About the role

Key responsibilities & impact

Implement and maintain proprietary, site-specific quality control processes and procedures using company-approved systems and software
Conduct routine and special inspections, audits, and assessments to identify quality deficiencies, non-compliance, or process gaps
Collaborate with program managers and supervisors to develop and refine quality control plans and performance strategies
Monitor the quality of materials, workmanship, services, and processes throughout the full project lifecycle
Document, track, and report quality findings, trends, and recommended corrective actions
Ensure quality control documentation, records, and reports are accurate, complete, and audit-ready
Identify potential quality risks and develop mitigation strategies
Investigate root causes of quality issues and coordinate corrective and preventive actions
Gather, analyze, and evaluate customer feedback related to service quality and compliance
Use quality data and feedback to support continuous improvement initiatives
Coordinate with Environmental Health, Assistant Environmental Health, Quality Assurance Supervisors, and Housekeeping Supervisors to align QC activities with contract requirements
Manage budgets and resources associated with quality control activities
Communicate quality control status, risks, and outcomes to clients, regulatory agencies, and internal leadership
Provide training and ongoing guidance to quality control personnel

Requirements

What you’ll need

High school diploma or GED
Minimum of one (1) year of experience in a related quality control or facilities management field
One to two (2) years of experience in quality control evaluation and reporting within facilities management operations
Minimum of two (2) years of experience working in comparably sized healthcare facilities
Knowledge of government regulations, Occupational Safety and Health Administration (OSHA), National Fire Protection Association (NFPA), and The Joint Commission standards
Strong analytical, problem-solving, and decision-making skills
Excellent written, verbal, and interpersonal communication skills
Proficiency with computer systems and standard office software
Ability to work independently with minimal daily supervision
Ability to communicate effectively in English in both written documentation and oral presentations
Must be able to obtain base access
Some travel between project sites may be required
Preferred: Experience supporting diverse operations and project management programs
Preferred: Working knowledge of medical facility operations and healthcare environments
Preferred: Experience working in or supporting military medical facilities
Preferred: Familiarity with Defense Medical Logistics Support Standard (DMLSS) Facility Management Module or other computerized maintenance management systems (CMMS)
Preferred: Basic knowledge of office administration, budgeting, purchasing, inventory control, maintenance, housekeeping, clinical engineering, and general operations

Benefits

Comp & perks

Comprehensive benefits package
Career stability and opportunities across diverse industries
Collaborative work environment that encourages innovation and professional growth
Mission-driven culture dedicated to economic advancement and community impact
Guided by strong NATIVE values and tribal-owned purpose