Slot Attendant, PT

Ho-Chunk, Inc.

. Maintain a visible presence on the gaming floor and respond promptly to guest requests .

Posted 10/22/2026part-timeOmaha • Nebraska • United StatesSeniorLead💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong guest service skills in a fast-paced casino environment, with the ability to operate slot machines and assist guests effectively. Maintains compliance with gaming regulations and company policies while ensuring guest satisfaction and safety.

Highest-signal resume keywords

Customer Service ExperienceNebraska Gaming LicenseSlot Machine OperationCommunication SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Slot Machine OperationManual Jackpot PayoutsTicket Printer RefillingMinor TroubleshootingPlayer Account CreationGame Rules ExplanationGaming Regulations ComplianceOnboarding and TrainingTouchscreen Technology UseProblem Gambling Plan Compliance

Soft Skills

Interpersonal SkillsCommitment to Guest ServiceFlexibilityTeam CollaborationConflict Resolution

Tools & Technologies

Mobile DevicesTabletsTouchscreen TechnologySmartphonesHandheld Devices

Certifications & Qualifications

Nebraska Gaming License

Industry Keywords

Gaming IndustryCasino OperationsHospitalityEntertainment IndustryCustomer Loyalty Programs

About the role

Key responsibilities & impact

Maintain a visible presence on the gaming floor and respond promptly to guest requests
Provide professional, courteous, and friendly guest service
Assist guests with slot machine operation and explain game rules, payouts, and jackpots
Resolve guest concerns and support guest satisfaction
Perform slot machine resets and manual jackpot payouts according to procedures and gaming regulations
Refill ticket printers and perform minor troubleshooting and repairs on slot machines and related equipment
Maintain accountability and security of assigned keys, radios, handheld devices, and other equipment
Serve as a signatory on hand-paid jackpots as required
Create player accounts and issue player loyalty cards
Assist with beverage requests and coordinate service
Participate in required training programs and departmental meetings
Assist in onboarding and training new team members as assigned
Comply with the Company Compulsive and Problem Gambling Plan and applicable gaming, safety, and company policies
Maintain scheduling flexibility and perform other duties as assigned

Requirements

What you’ll need

Must be at least 21 years of age
High School Diploma, GED, or equivalent experience
Previous customer service experience
Ability to obtain and maintain a Nebraska Gaming License
Strong communication and interpersonal skills
Ability to use mobile devices, tablets, and touchscreen technology
Commitment to providing outstanding guest service
Preferred: One (1) year of experience in the gaming, casino, hospitality, or entertainment industry
Preferred: Experience with slot systems and casino operations
Preferred: Proficiency with Microsoft Office applications
Preferred: Experience using smartphones and tablet-based applications
Evening, weekend, holiday, and varying shifts required based on business needs
Fast-paced casino environment with frequent interaction with guests and team members
Exposure to secondhand smoke

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
Federal Employees Medical Coverage
401(k) with Day One Vesting and Company Match
Quarterly Incentive Program
Paid Vacation, Holidays, and Sick Time
Discounted Team Member Meal Program
Additional Voluntary Benefit Options