Surveillance Operator I

Ho-Chunk, Inc.

. Monitor guest and team member activities through closed-circuit television (CCTV) systems and direct observation.

Posted 10/5/2026full-timeOmaha • Nebraska • United StatesSeniorLead💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in monitoring and documenting surveillance activities, ensuring compliance with gaming regulations, and maintaining confidentiality. Proficient in using CCTV systems and surveillance software to support investigations and operational needs.

Highest-signal resume keywords

CCTV System MonitoringSurveillance Software ProficiencyIncident ReportingGaming Regulations KnowledgeAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Video Evidence PreservationBasic Mathematical CalculationsReport PreparationSurveillance AuditsTechnical Issue Reporting

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationOrganizational SkillsObservation Skills

Tools & Technologies

Surveillance EquipmentCCTV SystemsInvestigative Systems

Certifications & Qualifications

Nebraska Gaming License

Industry Keywords

Casino OperationsGaming RegulationsTable Games KnowledgePayouts and Odds

About the role

Key responsibilities & impact

Monitor guest and team member activities through closed-circuit television (CCTV) systems and direct observation.
Detect, investigate, and document suspicious activities, policy violations, criminal activity, and regulatory concerns.
Capture, preserve, and maintain video evidence for investigations, compliance reviews, and risk management purposes.
Monitor and respond to surveillance alarms and security notifications.
Review video footage to resolve guest disputes, support investigations, and assist operational departments.
Prepare detailed daily reports, incident logs, and investigative documentation.
Conduct surveillance audits of gaming operations, count rooms, slot operations, food and beverage outlets, cage operations, and security procedures.
Ensure surveillance equipment is functioning properly and report technical issues promptly.
Maintain strict confidentiality regarding company, guest, and team member matters.
Assist management, regulatory agencies, and law enforcement when requested.
Participate in court proceedings related to gaming investigations when necessary.
Perform other duties as assigned.

Requirements

What you’ll need

Must be at least 21 years of age.
High School Diploma, GED, or equivalent experience.
Ability to obtain and maintain a Nebraska Gaming License.
Strong computer proficiency and ability to learn surveillance software systems.
Excellent attention to detail, organization, and observation skills.
Strong written and verbal communication abilities.
Ability to perform basic mathematical calculations and prepare accurate reports.
Availability to work overnight shifts, weekends, holidays, and other schedules as business needs require.
Preferred: One (1) year of casino gaming experience.
Preferred: Knowledge of table games, casino operations, gaming regulations, payouts, and odds.
Preferred: Experience using CCTV, surveillance software, or investigative systems.
Ability to sit or stand for extended periods.
Ability to distinguish colors, movements, and visual details on surveillance monitors.
Ability to operate computers, camera controls, keyboards, and surveillance equipment.
Ability to maintain focus while monitoring multiple activities simultaneously.
Ability to work in a casino environment that may include exposure to secondhand smoke and varying noise levels.
Ability to occasionally lift up to 50 pounds.

Benefits

Comp & perks

Federal Employees Medical Coverage (Medical, Dental & Vision)
401(k) with Day-One Vesting and Company Match
Quarterly Incentive Program
Paid Vacation, Holidays, and Sick Time
Discounted Team Member Meal Program
Career Growth and Advancement Opportunities
Dynamic and Exciting Casino Environment