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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in community association management, including vendor management, compliance oversight, and effective communication with boards and homeowners. Proficient in utilizing industry-specific systems and Microsoft Office tools to enhance operational efficiency.
Highest-signal resume keywords
HOA Management ExperienceVendor ManagementConflict ResolutionStrong Verbal And Written CommunicationCMCA, AMS, Or PCAM Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Community Association ManagementCompliance AdministrationTyping Proficiency Of 50+ WPMMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft TeamsProblem-SolvingOrganizational SkillsDetail-Oriented
Soft Skills
Customer-First MindsetSound JudgmentResourcefulnessFlexibilityProfessional Communication
Tools & Technologies
Vantaca
Certifications & Qualifications
CMCAAMSPCAM
Industry Keywords
Property ManagementCommunity AssociationHomeowners AssociationHospitalityReal Estate
About the role
Key responsibilities & impact- Own the day-to-day success of communities in the assigned portfolio
- Support boards and serve homeowners
- Manage vendors
- Lead 1–2 board, annual, or special meetings per week on Monday–Thursday evenings
- Partner with centralized AP, AR, customer service, collections, maintenance, and architectural review teams
- Conduct regular site visits
- Oversee maintenance and administer compliance
- Keep boards and homeowners informed through timely, professional communication
- Interpret covenants and advise boards
- Draft resolutions and written community policies
Requirements
What you’ll need- 1–2+ years of HOA, community association, or portfolio/property management experience, or relevant experience in hospitality, education, retail, or real estate
- Experience managing relationships, resolving conflict, and communicating with a wide range of people under pressure
- Strong verbal and written communication skills
- Sound judgment, problem-solving, and resourcefulness
- Organized, detail-oriented, and able to manage competing deadlines
- Proficient in Microsoft Outlook, Word, Excel, and Teams
- Comfortable learning industry systems such as Vantaca
- Typing proficiency of 50+ WPM
- Honesty, respect, and sound work ethic
- Flexibility and a customer-first mindset
- Valid driver's license with a clean driving record
- Ability to work 45–50 hours per week, including evening meetings 1–2 times weekly
- Ability to perform some walking and light lifting
- CMCA, AMS, or PCAM certification is preferred but not required
Benefits
Comp & perks- Generous paid time off from day one
- 17 paid holidays a year, including your birthday, eligible from day one
- Certification support, including investment in CMCA through PCAM credentials
- Medical, Dental, Vision, and Life coverage
- 401(k) with employer match
- Team and leadership structure focused on employee growth
- CMCA coursework and exam cost support once on the team
